Kia of North Austin

“If you didn't know, we bought our first Kia Soul at your location in June 2011 and your name was Capitol Kia. We had our Soul served at your location or Round Rock. I wanted a new Kia Soul because this is its last year of production 😔 and I needed a new car for my new career. We were so fortunate to find a Soul in the color we wanted. Last Saturday, we had the BEST CAR BUYING EXPERIENCE EVER!!! Ali is an excellent sales person and he has a big heart. My husband and I loved our service so much that we are inviting Ali and his girlfriend over for an Italian feast. Hannah, in finance, could have been my long lost sister. She's 1/2 Italian and 1/2 French. I'm 1/2 Italian and 1/2 German. Our outfits on Saturday matched. I'll send a pic. Hannah will also be invited for my Italian feast. We were talking about Italian food in her office. 🍝🇮🇹 Kia of North Austin has been our dealership since 2011. We are praying for another 14 years with our new amazing Soul. I'm hoping 🙏 the Soul comes back so I can continue being a "Soul Sister". You have an excellent team that you should be very proud of. I LOVE MY NEW KIA SOUL!!! And it happened because of your excellent employees: Ali and Hannah!!! 💕🚘😊 Ali called to check in on us and if we had any questions. I had to share how many miles I had yesterday. We test drove it starting with 8 miles. Plastic was all over it. (we're still finding plastic🤣.) We can't brag enough AND, we got to Bang The GONG!!! 🥁. Kia of North Austin made our year!!! Thank you. 😊”

“This afternoon, I had the most exceptional car purchasing experience when I acquired a new 2025 Telluride. I extend my sincere gratitude to Bre’Shard Jones for his exceptional customer service. He demonstrated a genuine desire to assist us, unlike typical sales representatives. He patiently addressed our inquiries, requests, and modifications with utmost professionalism and courtesy. I am confident that I will return next year for another vehicle purchase and will undoubtedly request his assistance. Chris (whose last name I cannot recall) was equally impressive. He meticulously reviewed our finances in an intuitive manner and possessed exceptional knowledge. Both individuals exhibited exceptional kindness and attentiveness towards our three children. In my opinion, it is rare to encounter such a positive and enriching car buying experience. I wholeheartedly recommend their services and am confident that I will become a repeat customer.”

“Beware of the men in the picture!!!! So I am pretty sure the guy on the left is a salesman here. So I asked the man in the glasses if he could move his car because he’s occupying a charger and is not charging the car. He refused. So I had to report him to 311 bc it’s illegal to park at a charger. While I was on the call, the other guy (salesman from KIA took a picture of my license plate). They hurried to charge the car, but the Tesla charger is short so they angled the car, just to prove a point. I made this review to show the lack of integrity from this person. And honestly how disappointed I am in the actions of these men. And I hope you find a better business than here.”

“The sales and finance teams are phenomenal. They got me into a brand new soul! They've followed up Behman GSM killed it! Ivan did a ton of footwork. Kendall in finance was a total sweetheart and helped me so much. I HIGHLY recommend this dealership.”

“Had a great experience at KIA in North Austin for a service appointment. David, the advisor who helped us, was kind, efficient, and made sure everything ran smoothly. My husband and I brought in both of our vehicles, and David arranged a ride home so we could keep working while the cars were being serviced. Once everything was ready, he sent another ride to pick us up and bring us back. That level of service and thoughtfulness made a big difference. And both vehicles came back in great shape! Definitely a 5-star experience! 🙌🏻”