Crossroads Ford Inc (NC)

“I worked with Daniel Keefe to purchase my 2022 Ford Bronco. Daniel was extremely kind, helpful, and knowledgeable. 10/10 experience with Daniel as my sales contact. The only downfall of my experience were the sales managers. They did not seem as friendly and customer oriented as Daniel. They also did not honor a $500 incentive that I qualified for, which was disappointing. Overall, I had a great experience and would recommend this dealer to others. Their detailing team did a great job as well.”

“Crossroads Ford has a really impressive setup in Apex, NC US - nice new(er) building, large inventory, and not too far from a Commercial wing of Ford Motors. Easy to get to, from where I currently live. My CRF-Apex Sales Rep. (K.H.) was extremely helpful, very knowledgeable, presented a plethora of options, and was/is extraordinarily kind; absolute pleasure to be around - very easy to talk to. His communications and ability to dial-in choices were top notch, as well. He made this one of the most headache-free and enjoyable tasks/'finance deals' that I can remember. The 'Apex Ford Finance Guys (x2)' were also hugely helpful, very detail oriented, knowledgeable, and highly efficient. Got what I needed - explanations were understandable. You can tell that they've 'done this before.' Again, lots of different options when it comes to considering a new Ford vehicle, especially from this standpoint. Plus - no penalties for paying off your loan early, which is great too...since I'm looking to expedite (car-payment-free again as with my old '09 Tacoma, which recently 's*** the bed'). Won't have this issue with most dealers but has been confirmed/re-confirmed @ Crossroads Ford Apex (pay off as quickly as you'd like). In comparison to some of the other Ford Dealers of which I have first-hand knowledge...the Crossroads Apex, NC US location is 'the cream of the crop.' Staff (the people) made my recent Saturday one to remember - definitely in a great way. Highly recommended AND absolutely loving the Ford Maverick!”

“Ryan Brooks was absolutely amazing at helping me find my dream car. He was super knowledgeable when it came to every vehicle and was able to answer any question i had with no problem. He also was able to help me get the best deal and i left with the best vehicle ever. If anyone is looking a vehicle i highly recommend you to go see Ryan Brooks. You wont be disappointed. I absolutely love my 2026 Ford Explorer Tremor.”

“Can’t recommend this dealership more!! I had an outstanding experience with Cole as the salesman. He was incredibly patient & answered all of our questions! I explained exactly what I was looking to pay & they worked with me. Dan in finance was great as well! I never felt any pressure & my experience felt totally different from the traditional dealership. Very excited to be in my dream car!!! Would give them 10 stars if I could!!”

“I had an excellent experience with Crossroads Ford of Apex! They offered great deals and truly went the extra mile to make sure everything worked out perfectly. The entire team showed genuine dedication to getting the deal done and making sure I was completely satisfied with my purchase. A special thank-you to Tracy Haywood for a job exceptionally well done. Tracy was professional, personable, and made the entire process smooth from start to finish. I was especially impressed with the follow-up and attention even after the sale was complete — it’s clear they care about their customers long after the paperwork is signed. Highly recommend Crossroads Ford of Apex to anyone looking for top-notch service and unbeatable value!”