Yes, just sign in to Online Banking and select Self Service. Please keep in mind that a stop payment fee may apply depending on your account type. Requests made online after 9 p.m. ET will be processed the next business day.
If you forget your User ID or password, click the Forgot User ID or Forgot Password link. After successful validation, your user ID will be sent to the e-mail address we have on record for you. You can reset your password online by successfully answering your security questions.
Yes, you can view your Capital One Bank checking, savings, and money market statements online. You may also view your Capital One money market and CD statements online. Online Banking starts archiving your statements from the first statement cycle after your Online Banking enrollment date and archives up to 18 months of online statements.
Many deposit accounts are eligible to stop receiving paper statements by mail. If you choose online statement delivery, we'll send you an e-mail alert each month to notify you that your online statement is available, so please be sure that your e-mail address is current.
Yes. When you signed up for combined statements in the branch, one of your accounts was designated as the parent account. In Online Banking, this is the account that you can view your combined statement on. To enroll in online statement delivery for your combined account statement, all you need to do is choose the online only option on the parent account.
Deposited funds may be subject to holds as disclosed in your account disclosure. Funds that are subject to holds will appear in the Current Balance but not in the Available Balance until the hold period has ended. Funds that are immediately made available when a deposit is made at a branch, ATM, or by automated deposit will show in the Available Balance. If a deposit is made at a branch, ATM, or by automated system after the cut off time, a portion of the deposit may appear immediately in your Available Balance but the deposit will not post until the following business day, and will not be available to pay incoming ACH transactions or checks you have written.
In most cases, the payment amount will be debited from your checking account on the scheduled due date of your payment. Exceptions include payments sent by paper check and payments with due dates that fall on a weekend or bank holiday. These payments may be paid to your merchant (and debited from your account) the business day prior to the scheduled due date.
A non-sufficient funds (NSF) fee will be charged to your account. A second redeposit attempt will be made and if that is also unsuccessful due to insufficient funds, then the account will be charged another NSF fee.
You can transfer funds between your checking, savings, money market, eligible loan and line of credit accounts, and eligible Capital One Direct Banking accounts. You can also transfer funds to other banks once you link your external bank account in Online Banking. Learn More.
Yes, you may advance funds from your eligible Capital One Bank line of credit account in the Transfers section of Online Banking. Simply choose your line of credit as the "Transfer From" account on the Schedule Transfers page. You may advance funds up to the available balance on your line of credit.
Transfers set up between Capital One checking, savings and money market accounts before 10:00 p.m. CT are posted to your account immediately and reflected in your Account Balances. Transfers set up after 10:00 p.m. CT are posted on the next business day. Transfers between your DDA and loan or line of credit accounts follow the same posting schedule.