Bank on Alexa with Capital One's Skill for Managing Your Money
Last month, Capital One and Amazon announced another first for the Amazon Alexa virtual assistant: a new feature called “How much did I spend?”
People are using Amazon®’s Alexa voice-controlled virtual assistant for all kinds of things – from playing music to ordering a pizza. They’re also using it to manage their money in increasingly innovative ways thanks to Capital One’s skill for Alexa.
Last month, Capital One and Amazon announced another first for the Amazon Alexa virtual assistant: a new feature called “How much did I spend?” Using any Amazon Alexa-enabled device, like the Amazon Echo, Tap, Echo Dot and Amazon Fire, Capital One customers can now summon Alexa for their recent spending history at more than 2,000 popular merchants including Starbucks®, Whole Foods® and Amazon.
Customers who have enabled the Capital One skill can ask Alexa about their spending for the past six months--by day, month, or a specific date range--through questions posed in natural language such as:
Q: Alexa, ask Capital One, how much did I spend last weekend?
A: Between October 15th and October 16th, you spent a total of $90.25 on your Venture Card.
Q: Alexa, ask Capital One, how much did I spend at Whole Foods yesterday?
A: On Tuesday October 18th, you spent a total of $88.00 at Whole Foods Market on your Venture Card.
Q: Alexa, ask Capital One, how much did I spend at Starbucks last month?
A: Between September 1st and September 30th, you spent a total of $43.00 at Starbucks on your Quicksilver Card.
Q: Alexa, ask Capital One, how much did I spend at Amazon between September 1 and September 15?
A: Between September 1st and September 15th, you spent a total of $163.00 at Amazon on your Quicksilver Card.
"Particularly as we head into the busy holiday shopping season, we know our customers are looking for straightforward, easy ways to keep track of when and where they’re spending the most,” said Steph Hay, Head of Content Strategy and AI Design at Capital One, who announced the news with a team of Capital One women engineers and designers at the Grace Hopper Celebration of Women in Computing this week. “Our goal in developing the Alexa skill is to design for real-life conversations about money. We want customers to speak naturally and feel confident we’ve got their back every time, wherever they are in life.”
“The new feature Capital One is bringing to their Alexa skill – being able to easily track your spending patterns with a simple voice command -- is a first for the Alexa voice service,” said Rob Pulciani, Director, Amazon Alexa. “This new feature demonstrates the potential of the Alexa service to help manage all aspects of your daily life, including your budget. We’re thrilled to continue our work with Capital One, and we can’t wait to bring more features to Alexa and Capital One customers.”
This past March, with the launch of the Capital One skill for Alexa, Capital One became the first company to allow customers to manage their credit card and bank accounts through Alexa. Additional updates to the skill now enable customers to manage their home and auto loans on the platform.
Capital One customers with an Alexa-enabled device can enable the skill in the Alexa app on iOS and Android (or at alexa.amazon.com), and then link their Capital One accounts using their Capital One username and password.
Amazon, Alexa, Echo, Tab, Echo Dot and Fire are all trademarks of Amazon Technologies, Inc. Starbucks is a registered trademark of the Starbucks Corporation and Whole Foods is a registered trademark of Whole Foods Market IP.
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