Contact Us About Personal Credit Card Accounts

Contact Us by Phone

Customer Service

(For servicing of existing accounts only)

1-800-CAPITAL (1-800-227-4825)

Outside the US, call collect

1-804-934-2001

Rewards Center

1-800-228-3001

Online banking support

1-866-750-0873

Fraud Protection

1-800-427-9428

1-800-239-7054

International collect calls
to report a lost or stolen card

1-804-934-2001

Apply for a credit card

1-800-695-5500

Secured Card

Make an initial deposit

1-800-219-7931

Report death of a cardholder

1-877-357-5659

Small Business credit card

1-800-867-0904

Opt out of marketing solicitations

1-888-817-2970

Payment Protection Service

1-888-527-6904

 
Contact by E-mail

Report suspicious e-mail

If you believe you have received a

phishing
e-mail that claims to be from Capital One, forward the suspicious e-mail to abuse@capitalone.com.

 
Contact Us by Mail

Payments

Locate your payment address

General correspondence

Capital One
Attn: General Correspondence
PO Box 30285
Salt Lake City, UT 84130-0287

Investigate a misapplied payment

Capital One
Attn: Payment Investigations
PO Box 30287
Salt Lake City, UT 84130-0287

Dispute a merchant charge

Capital One
Attn: Disputes
PO Box 30279
Salt Lake City, UT 84130-0279

Report suspected fraud

Capital One
PO Box 30277
Salt Lake City, UT 84130-0277