2023 JeepGrand Cherokee 4xe Overland For Sale

Great looks and drive, but totally unreliable with very weak customer support, based on our experience. Wouldn’t consciously recommend this car to my parents, friends, or anyone… maybe to my enemies. Brand-new 2025 Jeep Grand Cherokee Summit Reserve, stunning car, but ours died at 300 miles due to a major electrical defect. Jeep forced invasive repairs, but it failed again. Obvious lemon. In our experience, Jeep Wave has been helpless. Jeep Retention is stalling—no callbacks, no emails, and preemptively labeled us ‘High Risk’ in their system. They dismissed a rightful replacement or buyback, instead pushing lowball offers and arbitration, disregarding consumer protection rights. This is Stellantis’ (FCA) failure. If you’re in a similar situation: Hire a lawyer, file with the Attorney General, and demand your rights. Unethical. Unacceptable. How is this happening in the U.S.? The Good: - Beautiful inside and out (Summit Reserve) - Great features—massage seats, McIntosh sound system, etc. - True SUV with air suspension—not just another crossover - Comfortable family ride with smooth and responsive driving dynamics (V6) - Good value and safety, on paper - Made in the USA The Bad: - Inconsistent reliability (hit or miss) - Steep depreciation - Weak customer support - Lack of commitment to consumer protection rights - Our dealer has expressed frustration with Stellantis/FCA

Vehicle has less than a year and it has been twice taken to service due battery and electric problems. Not reliable, not sure if I will be back home in a towtruck.

I have a 2023 Jeep Grand Cherokee Overland that I purchased last spring This is the first winter that I have owned it. The vehicle drives in electric mode maybe 5% of the time I drive it even though it is fully charged. I have taken the car to the dealer and spoken to Jeep customer care about the fact that the vehicle almost always runs in "electric mode unavailable". I have been told by Jeep that the vehicle will not run in electric mode when you drive it in a cold weather environment. I would urge Jeep to tell customers in cold weather states that the car will not work as designed in these states due to the cold. I paid extra for the 4xe and also paid for a level 2 charging station only to find out the electric mode is useless 7 months of the year. A trustworthy company would have this information in large print as a stand alone sticker on the vehicle. Shame on Stellantis