Coastal Kia

“We were unexpectedly in the market for a vehicle, and I was stressed about making the wrong choice for the vehicle that we would depend on for my family’s safety that would be reliable and sturdy. We walked into Coastal Kia and I am so glad we did! We were treated wonderfully, our concerns and questions were listened to, and our man Anthony came through for us and showed us a vehicle we ended up taking home! Anthony was personable, patient, and eager to make sure we took home exactly what we wanted and needed for our family’s safety without feeling pressured. Thanks all for a seamless experience!”

“From beginning to end Coastal Kia was fantastic! Steve Kramer was absolutely wonderful! He was very kind and accommodating as I had my 3 year old supervisor with me! Steve included my son in the decision making and made him feel very special! The price was right, the paperwork was smooth and all of the staff was very kind and supportive! I walked out with a new vehicle, a great feeling and a toddler trying to do a commercial for them! Thank you Coastal Kia and especially Steve!”

“Dealing with this dealership was great. What helped is coming in knowing what I was looking for and what price range my budget was good with. I had to retire my 04 Saturn Ion with 240k miles on it, I drive back and fourth to work 45 miles one way . My wife called and talked to Anthony on the 13, and said we were looking for a black K4 Hatch back GT line with red interior. Luckily they had one that just came in. Even though anthony was off on Saturday he came in to meet with us on the 14. The process was easy and smooth, we met at 10 and was heading home by 12. It was great working with Anthony and would recommend dealing with him. I love the K4 hatch back, it is a smooth ride and will get up and go. Surprisingly it has a lot of room to be a Hatch back.”

“From the moment I walked in I felt welcomed. I met Roland and even though it was close to closing and I wasn’t ready to commit that evening, he didn’t push me. I made an appointment with him and came back a few days later. Roland sent me a link with a few vehicles based off what I mentioned I would like. He truly was great at helping me decide which car fit my needs and budget. He never once made me feel rushed or like I was a bother. He didn’t just try to sell me a car, but we chatted about both being newer here, how he ended up in Wilmington & made a connection. He listened to what I wanted/needed. I had the best car buying experience and this is my 10th car I’ve bought in my life and I am excited to own a Kia. It is a beautiful car, has low mileage and is in excellent condition. He even made my first oil change appointment before I left. I had a great experience with the finance manager Heber as well. He explained the full contract each step as usual, but when I had questions (and plenty) he went over the answers with me until I understood my options and had made my decision. It was greatly appreciated and I enjoyed the help and conversation. I even received a call a few days from Peggy the the Operations Manager just to check on me and make sure I didn’t have any other questions and to ensure I had a good experience. I am extremely happy with the entire experience from start to finish. I love my new car and the wonderful staff at Coastal Kia. I would definitely buy another vehicle with them.”

“I had a fantastic experience working with Brandon while purchasing my Kia Carnival. He was knowledgeable, patient, and never made me feel pressured during the process. Brandon took the time to answer all my questions thoroughly and made sure I felt confident in my decision. His professionalism and friendly approach made the whole experience smooth and stress-free. I highly recommend asking for Brandon if you’re shopping for a new car—you’ll be in great hands!”