
Google Customer Reviews
Will Caudill
Jan 30, 2026
Rating:
“Service dept A+ (ask for Kyle)
Sales A+ (Ask for Heidi or Alan)
Prices D (Go to Rochester, they're cheaper)
Endorsement of Josh Allen F (this is why I won't buy another car here. JA's NFL salary is greater than all West Seneca teachers combined, which is insulting.)
Josh Allen can afford a car; why not sponsor local people who can't?”
Shere Smith
Aug 26, 2025
Rating:
“I called 2 days ahead and made an appointment to see a car to get there and them tell me it would be 45 minutes they had to go get it from somewhere else. There were employees everywhere not one person greeted me or asked if i needed help when i walked in. There are cars for sale everywhere find one some where other than this place!”
Brady Karas
Jul 18, 2025
Rating:
“Can’t express my thanks enough Heide and Joe are fantastic super super helpful and I thank you both helping me get this new car figured out. I will definitely be back again!”
Isabella O'Hara
Feb 6, 2025
Rating:
“I can’t express enough gratitude towards Alan at Mini of Buffalo! He helped me purchase my very first car today and made the process so easy for me. He’s the best!”
Johnny Castillo Moore
May 15, 2024
Rating:
“Let me start out by saying I hate car dealerships. Nothing but bad experiences, I always felt like vultures were waiting to devour my carcass. Well today my faith has been restored at West Herr - Mini of Buffalo by one sales person, Alan Reszetucha. This guy has a great personality and knows how to treat a customer like person. I consider my reviews important, I know someone will read it. That being said, without any reservations I highly recommend this dealership and above all Sales Consultant, Alan Reszetucha.”