Germain Volkswagen of Westerville

“Fabian provided the BEST first car buying experience for my daughter. The entire team made it very enjoyable for both of us. THANK YOU!”

“My daughter and I had a very unique experience! Shiloh and his associates were absolutely amazing. Very informative and took their time for my daughter to get the just right car, with just the right financing. I can’t wait to go back and get me a newer car. ☺️”

“I had a truly wonderful experience purchasing my vehicle from Volkswagen of Westerville! From the moment I arrived, I felt welcomed and at ease. My salesperson, Jake, was incredibly knowledgeable about the SUV I was interested in. During the test drive, he walked me through every detail without overwhelming me just honest, helpful insight that made me feel confident in my decision. What really stood out to me was how genuine and friendly Jake was. He never made me feel rushed or pressured, and he was patient and supportive throughout the entire buying process. He even followed up the next day to check in and make sure everything was going well something that really meant a lot to me. I also want to give a shout-out to Justin in finance. He was just as great to work with easygoing, transparent, and professional. The whole experience felt refreshingly different from the typical high-pressure dealership environment. I was given the time and space I needed to sort through things on my end, and that made all the difference. I wouldn’t hesitate to recommend Jake and Justin to any friends or family looking for a new vehicle. They truly went above and beyond!”

“Purchased my 2021 Chevy Trailblazer from here. I must say…I was thoroughly impressed by how amazing the staff was. Their professionalism, and customer service is awesome. They took care of me from start to finish. I did not leave empty handed and Nikita did everything to make sure I didn’t. Buying a used car can definitely be a toss up but he made sure I had all the information and updated car facts to ensure that the vehicle was well looked after and maintained. James is by far one of the best finance managers I’ve worked with in a long time. He took the time to go over what I needed to know and explained everything to me in ways that I understood. They were both relatable and very empathetic of my situation and did not judge at all. It was a fast and easy process and they made sure I was comfortable and well taken care of while I was there. The energy of every interaction was so positive and inviting, they made me feel welcomed. From the time I walked in until the time I left, I can say it was a pleasure. They were in constant contact with me and worked with me through everything with my situation and were willing to accommodate where needed. I highly recommend Germain Volkswagen for all your vehicle needs, new and used.”

“Purchased a brand new 2025 Volkswagen Golf GTI. Kashif was fantastic and made the whole process smooth and easy. James was great too. I never felt pressured into anything and he simply explained the additional warranty options and let me decide. Thanks to all the staff that I interacted with during my visits so far. You've all been wonderful.”