CAR Zone USA LLC

“Gage got us hooked up with a 2016 dodge caravan, he’s was easy to work with. Answered all our questions, and helps us leave with a vehicle under budget but fitting all our needs. If you’re in the works for a new car come check him out!”

“HUGE shout out to Michael for the smoothest car transaction. He worked with me explained everything to me! Will definitely be going back. I was dead set to leave with a truck nothing else and they made it happen. RUN there for all your car buying needs.”

“HIGHLY recommend Michael Lathan!! He helped me start to finish and made the car buying experience so easy. He was honest and provided exceptional customer service. I’ll always use him in the future!”

“Excellent customer service here. Everyone was nice and friendly. They told us that we weren't going to leave without getting approved and we got our vehicle. Big shout out to Michael Lathan and Sandra.”

“I purchased a vehicle from this dealership in March, and since then I have experienced serious engine and transmission problems, including stalling, failure to shift properly, engine rumbling, and the vehicle shutting off when stopped. These issues have impacted the safety and reliability of the vehicle for me and my family. I had an independent mechanic inspect the vehicle, confirming that these are likely mechanical issues, not just computer-related problems. Despite keeping up with all required maintenance, including oil changes, the problems persist. Unfortunately, the warranty I purchased (‘Hi Tech’) does not cover most of these issues. When I reached out to the dealership for help, I was told I must go through the warranty provider. However, the warranty explicitly states that if the purchaser’s address is within 40 miles of the selling dealer, the dealer is responsible for completing the repairs. My address is only 28.6 miles from the dealership, yet they have not honored this. I have asked the dealership multiple times for a thorough diagnostic inspection and repair options but have not received the professional and timely support I expect. Given the serious safety concerns, I am very disappointed with the lack of assistance and transparency. I am aware of my rights under Louisiana’s consumer protection and Lemon Laws and hope the dealership will take responsibility and work toward a resolution that ensures my vehicle is safe and reliable. I have already spoken to Louisiana Attorney General’s Consumer Protection Division and am well within my rights to be provided with a safe vehicle. A safe vehicle is not what I was sold.”