Russ Darrow Toyota

“Klinton and Russ Darrow were super easy to work with, the best experience I have ever had buying a car. It went so fast. Klinton was a great salesperson and you can tell he’s a good, genuine man. Ask for him! You won’t be sorry.”

“Worst service I’ve ever seen. I brought my truck in for an oil leak under warranty. They smeared rtv gasket maker all over it. And gave it back to me with the gas light on and worst oil leak that the one I dropped it off with. So of course I returned so they could fix it again. Only for them to tell me the dip stick wasn’t seated properly. A month later I noticed the same oil leak as before and of course I had to bring it back to them for a third time for them to fix the same leak . This time they finally replaced the timing cover that they just covered in gasket maker. And told me they degreased the whole truck and filled it with gas. Like I wasn’t going to check at this point. I climbed underneath and of course there was oil covering the rear cross member. I went back inside and very much voiced my discomfort. Instead of just putting me back in the rental and fixing the problem they decided to call west bend police. I would greatly advise you and everybody else to STAY AWAY!!!!”

“Just bought a 2025 4Runner TRD Off Road Premium and the experience was excellent. Both Neven and Janessa were great, very professional, helpful, and not pushy at all. I've been looking for a new hybrid 4Runner for a while and just happened to come across this one, inventory has been very tight for the TRD ORP. I stopped in with my wife, Neven met us at the door, gave us a test drive, explained the features of the SUV, and worked with us on our trade-in. There was no going back and forth on price, I felt like I got a good deal overall on the purchase when working with Janessa. I couldn't be happier with the trim, color, engine version of this vehicle and the service we received. I will definitely recommend Russ Darrow Toyota to anyone looking for a car.”

“I had a great experience working with Klinton at Russ Darrow. He was extremely helpful throughout the entire process and really took the time to work with me on price. He made sure I was able to get into the exact vehicle I wanted and get home in it the same day. I never felt pressured, and he was honest and easy to work with. I highly recommend asking for Klinton if you’re looking for a smooth, stress-free car buying experience!”

“Cole in the finance department & Klinton in sales rep - at Russ Darrow were amazing and very easy to work with. They gave perfect guidance and care with the whole process of finding the right car and doing everything they could to meet my needs/wants. They had exceptional customer service, very reasonable and gave me the best car buying experience ever. I was very confident and happy with this purchase and having their guidance made it so much easier! Thanks again Russ Darrow!!”