Jacobs Mitsubishi Wesley Chapel
5305 Eagleston Blvd, Wesley Chapel, FL 33544
Google Customer Reviews
Vincent DiorioDec 27, 2024
Rating:1 stars out of 5 stars
Rating:1 stars out of 5 stars
“I recently purchased a used Cadillac CT5 from Jacobs. While I will say that the salesman (Fabian) was great, I would still be very leery of purchasing anything used from this dealership. They claim that all of their used vehicles are thoroughly inspected, and safety of their customers is their top priority, but after bringing my new purchase to my local Cadillac dealership to be looked over, that was found not to be the case. The primary reason I took my new purchase to my local Cadillac dealership was to get the oil changed even though Jacobs put on the Carfax that this was done by them. They did offer to change the oil for me since it was not done, but this was several days after the fact and after I brought it to their attention that it was claimed to have been done and wasn't. I live over an hour away from Jacobs and I was not going to drive that far for an oil change that should have been done in the first place. Once at my local Cadillac dealership, I mentioned a concern with my suspension as it felt the car rode very hard. After the tech put the vehicle on the lift, they called me to the back to show me what was causing the issue. All four of the tires on the vehicle were completely worn on the inside with one ready to start showing the tire cords. 3 of the 4 had small chunks of rubber missing. The tech and service advisor said it was a good thing I brought it in because it would not have been long before I had a tire failure. Remind you, I picked up the vehicle less than a week ago and only drove approximately two hundred miles. For a dealership that pushes safety and thorough inspections of used vehicles, this is clearly not happening and if an inspection was done and they allowed a vehicle with tires in this condition to be sold, they truly do not care about anyone's safety.”
Elizabeth KistNov 11, 2024
Rating:5 stars out of 5 stars
Rating:5 stars out of 5 stars
“Thank you Ivy! She made such a stressful time shopping for a new car 7 weeks before our first child arrives SUCH a pleasure! We are grateful for your kindness, diligence and for listening to our wants and needs. There was zero pressure trying to get us into a vehicle beyond our budget. You made it happen and we are so thankful. We wish you the very best in your journey! 💙
Go to Jacobs Mitsubishi you won’t be disappointed. Their entire staff was amazing. Thank you!”
Karen DNov 24, 2024
Rating:5 stars out of 5 stars
Rating:5 stars out of 5 stars
“I was instantly greeted with professionalism and kindness from Mohammad and the rest of the team. He was a pleasure to work with! Not only did he respect me but my daughter who was with me. His excitement for me was pure and could tell he was not just “acting”. I would recommend sales associates from all over to take notes from him. He was just exceptional beyond words. He made this experience truly amazing. If there were a higher rating I would give it to him. Shout out to rest of team as well.”
Will SmithJan 9, 2025
Rating:5 stars out of 5 stars
Rating:5 stars out of 5 stars
“I recently had the pleasure of purchasing a 2023 Genesis G70 from Jacobs Mitsubishi, and I cannot speak highly enough of the entire experience. Fabian Allen was always available to answer any questions I had and provided thorough and thoughtful responses. His knowledge about the Genesis G70 and his willingness to go the extra mile ensured that I felt confident in my purchase. In summary, my experience with Fabian Allen at Jacobs Mitsubishi was nothing short of exceptional. His dedication to providing top-notch customer service, coupled with his attention to detail and transparent approach, made the car-buying process a delight.”
Jonathan BreaNov 24, 2024
Rating:5 stars out of 5 stars
Rating:5 stars out of 5 stars
“I had the best car shopping experience ever with Manny Mantilla. His customer service is impeccable & delivered everything he said he would upon our phone conversation in which he made me feel valued asking genuine questions about what would make ME feel comfortable in this entire stress free car buying process. It was the fastest car buying experience ever too I was in & out in less than an hour.
I strongly recommend Manny Mantilla for all your car purchases. ⭐️⭐️⭐️⭐️⭐️”