Enterprise CAR Sales Wayne

“I first didn’t know Enterprise sold cars. I was a little hesitant at first with the consideration… until I met Rolando! Rolando was very honest, transparent, and informative throughout the whole process. I left with a Mazda CX-5 to which I’m very happy with! Thank you guys so much for the quick, easy, and hassle free purchase! These guys are good. Even the manager, Ashley, was friendly and very nice! Highly recommended seeing what they have. They’ll find the car that you need and the prices you’re looking for— they’ll work with you.”

“My experience was great. My soul Rep was Ralph. He did a good job. Everybody know when buying a car you get nervous and you doubt yourself but he definitely reassured. Everything was gonna be OK and he was gonna leave with a car and he was right the staff there was amazing. Everybody was polite. They answer all your questions even the Doubted ONE, you may have I definitely recommend 10 out of 10. If you haven’t went there yet to get your car, you should try it. What are you waiting for?”

“My experience was nothing short of amazing. Genesis is truly a delight — she listens, understands exactly what you want, and somehow gets you into your dream car with the best deals on the table. Patient, kind, and genuinely invested in her customers, she makes the whole process effortless.”

“I had the pleasure of having Ralph as my salesman, he made my experience very comfortable and pleasant. His knowledge and experience was top notch. Thank you Ralph and enterprise for helping me purchase my new vehicle.”

“1 star because there is no zero star. WOW after reading reviews that date more than a yr. of ELRAC, LLC d/b/a Enterprise Car Sales now I understand how unprofessional upper management Mr PAUL GIBSON and Mrs ASHLEY WISE have always been. Called for 2021 Red Toyota Sienna Hybrid for 35k with 36k miles the salesperson RALPH DESTINE said yes but advised me to put a 1k because other people where interested in it, after going back and forth he made me feel comfortable enough for me to do it. Ralph is respectful, sweet, professional and makes you feel at ease. 3 days later my husband and I went to buy the car 6/20/25 with a bank's pre-approval ck and personal finance for the down paymt. making it a cash transaction for Enterprise Car Sales with the contingency that the dings and scratches would be fix by their ASE Certified technicians. On my insistance I took it to be fixed on the 7th day 6/27/25. To our surprise when we saw the fix, I would have done better with my gel nail kit, what a joke as shown on photos BE AWARE. 1-1/2 hr from our residence it was the 7th day and the vehicle was falling apart inside. We told Ralph we were returning the Sienna and he politely, respectfully and professionally procedded to reverse our down paymt. but they didn't released my pre-approval ck. even tho I have proof they had it in the office and they had no right to it. Obviously they were acting in bad faith just because we acted on our rights to return. Asst Mgr ASHLEY WISE was rude and very unprofessional had the nerves to tell me that it was a used car to which I answered yes I know but that is why I was paying more than a reg Sienna but this one was not to Certified Cars standards. After charging us a return fee we ended up signing the return papers outside in the parking lot, what a shame and disgrace of a manager in this place, she should take classes w Ralph on how to treat people. Next day Mgr PAUL GIBSON told me a lie that the ck was dep the next day, I was raised to not desrespect others so I restrained myself of calling him a liar. He said good luck finding what you want, but how could I buy anything if they where holding on to my ck intentionally. But lucky for us my hubby and I have excellent credit so I got myself a pre-approval ck and that very same day and we found our gem on our way back home, a 2024 Silver Toyota Sienna Hybrid w 20k miles for just 6k more and just 1 year old with a true Gold Certification from Toyota what a difference at Conicelli Toyota at Conshohocken, PA including permanent plates and state sticker because it was purchange in PA where we live. At Conicelli Toyota even their 2020 Certified Cars looked new just that we wanted a low miles vehicle. One thing is for sure I owe Mr. GIBSON for being a liar and Mrs. WISE for being so unprofessional because my husband was interested on the honda Passport but he later said no way am I doing business in a place like that specially with a woman like ASHLEY, that gave me the opportunity to find my gem...yaaay! Despite the awful reviews of upper management the owner decides to look the other way. It looks to me that reviews are not important or matter to him but I will be contacting Enterprise Corporate offices at 600 Corporate Park Drive, St. Louis Missouri 63105. RALPH should be trained to be the manager of that place...not the unprofessionals they have now. I had a very detailed review of how everything went step by step but it was too long and went over what was allowed but took screenshot for Corporate. Hope this helps anyone know their rights and what to expect of Enterprise Car Sales in Wayne, NJ ***GOOD LUCK EVERYONE***”