Serra Buick GMC Cadillac

“Mark was fantastic to work with and made the leasing process incredibly easy and stress-free. He took the time to explain all my lease options clearly, answered every question I had, and made sure I understood the details before moving forward. There was no pressure at all, just honest guidance and great customer service. Mark helped me get a lease that fit my needs perfectly. I highly recommend him to anyone looking to lease a car.”

“My overall experience with Bernard was great. He was polite, friendly, and patient. He made us feel welcome and ensured we had everything we needed. He offered us snacks and got us into the exact car we wanted. All with professionalism and efficiency! We'll be recommending this dealership to others thanks to him and the lovely finance manager!”

“My Five-Star Experience at Serra Buick GMC Cadillac I recently purchased a vehicle from the pre-owned department at Serra Buick GMC Cadillac, and it was absolutely worth the drive. If you are looking for a transparent and stress-free car buying experience, this is the place to go. The Sales Experience I worked with Ken, and I cannot recommend him enough. He was incredibly friendly, energetic, and—most importantly—honest. He disclosed every detail about the car upfront. Honestly, talking to Ken felt like catching up with a friend I’d known for years rather than dealing with a typical salesman. Honest Pricing Ken provided me with the "out-the-door" pricing immediately. I actually had a close friend who is a former car salesman review the numbers for me. He told me it was the most honest pricing he had ever seen and confirmed there were zero hidden fees. Finance & Closing When it came time for the paperwork, Sean in finance was great to work with. He was very friendly and I never felt pressured into buying anything extra or pushed into a deal I wasn't comfortable with. Final Verdict I would highly recommend this location to anyone in the market for a car. Ask for Ken!”

“Keith with Serra GMC/KIA at 30 mile rd/Hwy 53 in Washington, MI was very friendly and professional. He was very knowledgeable about the vehicle I was there to test drive, and made the whole buying experience very pleasant. Keith went above and beyond for me by sending someone to my home to pick me up, which was a 45 minute drive from the dealership. I bought a 2013 Chevrolet Camaro that was very nice, had low miles, and had been very well maintained. I’m confident this vehicle will last me a very long time, and be a very dependable car. I would definitely recommend this dealership for all your car buying needs, and I definitely recommend you ask for Keith Bailey. You won’t regret it. I want to thank Keith, and the entire staff at Serra for making my used car buying experience a very pleasant one. Diana”

“I want to express my appreciation To Monica for helping me out with this purchase of this beautiful truck. My wife and I are really enjoying it. Monica was a big help in my decision to Lease this vehicle. Thanks again and glad to do business with you Monica. Randy”