
Google Customer Reviews
Shamira Drakeford
Jan 12, 2026
Rating:
“I initially left a placeholder review because I anticipated needing to share a more detailed account of my partner's experience as well as mine.
I contacted the dealership to resolve an issue related to my partner's GAP insurance issue due to a car that this establishment sold to him in December of 2022. It was discovered that the vehicle had been sold at an inflated price based on features the car did not actually include.
The owner said that they told me my partner needed to reach out in order to get resolution which was a lie as their manager, Josh, contacted my personal cell phone to request the proof documentation by sending me his email address via text. This is why I document everything including the duration of the phone calls, their times, and texts. I have screenshots of this communication as well as the email sent.
Then I get a call on Saturday from Josh because of a placeholder review. Mind you, I'm very active on Google Reviews so this is nothing new to me. However, a one‑star review, based on factual information, sent them over the edge and they considered me a “threat”. I was later instructed not to call the dealership again, despite the fact that Josh had called me lol.
Lastly, they accused me of trying to extort them for money when the email I sent them asked for a speedy review of the documents since their manager Josh said it would take a week for legal review. Mind you, the amount in question is only $1,550. It's not about the money, it's about the principle and taking advantage of consumers. There were no threats, no coercion, and no misinformation...only a request for timely resolution.
The place is an absolute joke honestly and I reported them to every possible means for fraud.”
Arlene Remus
Jan 6, 2026
Rating:
“We had such a great experience at City Motor Group. EVERYONE was so friendly and we felt like part of their family by the time we left.
They sell used cars in very good condition. I had looked elsewhere and couldn't find the vehicle I was looking for without an accident or high mileage.
What made it even better is that they are local. I would definitely buy from them again.”
Frances Cespedes
Oct 31, 2025
Rating:
“I recently purchased my suv from City Motor Group Inc, and I couldn't be happier with the experience.
From the moment I walked in, everyone was kind, professional, and understanding. Even though my credit score isn't the best, they took the time to work with me and were able to get me an amazing offer on a suv that fits my budget perfectly.
The staff explained everything clearly and made the whole process smooth and stress-free. They treated me with honesty and respect, and I truly appreciate the effort they put in to help me get approved and drive away happy.
I highly recommend City Motor Group Inc to anyone looking for a vehicle, especially if you're worried about credit issues. They truly go above and beyond for their customers!”
Andy Kim
Oct 23, 2025
Rating:
“Josh, josselyn and the team were great. Helpful, straight to the point, no scams. I got the extended warranties I needed and was able to walk-in and out within 2 hours. No hustling or haggling. Super friendly and I walked away happily with my new car! Thanks CitiMotors for the new whip!”
Teo Ramos
Oct 18, 2025
Rating:
“I would like to express my gratitude towards the amazing people at City Motor Group Inc. to Danny, Omar, Josh and Denise. They were beyond helpful with helping me finance my vehicle. They work with you and help you as much as they can, they discuss any issues or questions you have without making it feel like it’s bothersome! Everyone here is very professional and friendly. I wish they were in a more open accessible location because everyone is missing out on this amazing place with its 10/10 Staff!”