Diablo Subaru of Walnut Creek

“Worked closely with Mark, Nick, and Lapon on a recent Outback purchase. Crystal clear and prompt comms + reasonable negotiation = one of the fastest and smoothest purchases of a new car I have ever experienced. Definitely give these guys a call if you’re in the market. They don’t waste your time.”

“Always a great experience at this Subaru location. I live a bit farther out but the level of service received here is well worth the extra commute. My service advisor is Mason and he’s wonderful to work with! Very kind and helpful.”

“I had been keeping my eye out for a pre-owned Subaru Crosstrek, and when I found the perfect Crosstrek Limited online at Diablo Subaru, I reached out right away. It was the perfect color, had every feature I was hoping for, and felt like it was meant to be 🖤✨ Marco was my salesperson and he made the entire experience so comfortable and approachable. He was relatable, easy to talk to, and never made me feel pressured or overwhelmed. I really appreciated how supported I felt walking in and handling this process on my own. I am definitely not a millionaire, but Marco and Bumi in the Finance team truly worked with me and made it possible for me to drive away in my dream Subaru, now lovingly named Starla. I am so grateful and could not be happier. Highly recommend Marco and the Diablo Subaru team! Thank you so much, Marco & Bumi!!!”

“We had an great experience buying my daughter’s first car at Diablo Subaru! Marco was amazing from the first call, took us on our test drive, was accommodating when we needed to go discuss, and was ready for us when we came in to finish the deal. He’s very personable to deal with, a fun guy and made us all feel like we were in good hands. The finance manager was also very easy to deal with and had us laughing while we went through the piles of paperwork. I would absolutely recommend Diablo Subaru!”

“My wife and I really wanted to buy our daughter a new Subaru for her college graduation. We knew our daughter loved the idea of a Subaru and we found the perfect car at the dealer here in Walnut Creek. We used the online calculator to determine our monthly payment based on how much we put as a down payment and the expected lease term. But after spending considerable time with the salesperson, we were quoted a monthly payment nearly three times higher than we anticipated. I told them they made a mistake but the finance guy dug in and said we were wrong and the payment is correct. I did a quick calculation and found they were either hiding thousands in hidden fees or charging over 35% interest. So after a bit of arguing, we left. That same day, we found the identical car in Sacramento and completed all of the initial paperwork and negotiations over the phone and email. My wife and I then drove up to Sacramento and bought the car for the exact price and payment we knew from the Subaru online calculator. The payment is nearly one third of what Diablo Subaru tried to sell us. I gave one extra star because the service department did a good job when we brought it in for maintenance. But I’ll never give the sales side another opportunity. The bad experience was enough for us to never go back. Michael Delehanty Compass Real Estate”