Ourisman Subaru Volkswagen of Waldorf

“I recently had the pleasure of working with Tassi, and I couldn’t be more satisfied with the experience. From start to finish, he was honest, professional, and truly committed to keeping his word. Everything he promised during our initial conversation was delivered exactly as discussed, with no surprises. If you’re looking for someone trustworthy, knowledgeable, and genuinely helpful, I highly recommend working with him. It made the entire car-buying experience smooth and stress-free.”

“Excellent experience with Alyssa and Jon - They kept their word I drove from Arlington, VA to purchase a certified pre-owned 2023 Solterra from Waldorf Subaru, and I'm glad I made the trip. I did extensive research on pricing and compared several dealers in the area. Waldorf was reasonable in their negotiation, they worked with me to reach a fair deal. At one point, I asked if they could deliver the car to Arlington and handle the final sale paperwork there instead of me driving to Waldorf. They agreed happily. Before we finalized those arrangements, I decided to try another dealer that was closer to home who had the same car at a cheaper price but with more mileage. That dealer knew the car and its features well, but when I test drove their vehicle, the condition wasn't what I was looking for even though they had a lower price. That's when I made the drive to Waldorf instead. Alyssa was my salesperson and Jon Orofino, the sales manager, both went above and beyond. Since I was buying used and had specific requests about features I wanted to verify, they made a strong effort to get me all the information I needed. They were patient with my questions and thorough in their responses. What really stood out was their integrity. There was some confusion from Subaru corporate about the complimentary year of Subaru Connect service that comes with certified pre-owned vehicles. Even though the dollar amount was minimal compared to the purchase price, Waldorf sent me a check after the sale to make it right. They kept their word - that means a lot. I'll be honest, as Subaru's first ever EV, the 2023 Solterra is new territory, and they didn't have answers to every technical question. But what they lacked in EV-specific knowledge, they more than made up for with their effort, responsiveness, and most importantly, the quality of the vehicle they offered. They worked to find answers and made sure I felt confident in my purchase. If you're shopping for a Subaru in the DC/Maryland area, I recommend Waldorf Subaru. Ask for Alyssa or Jon.”

“Well, I finally have a new car. Switched from Range Rover to Volkswagen and I know I made the right choice. I was convinced that I would only ever buy Range Rover until I realized that it was a money pit ($3,000 maintenance a year). My Husband has a Volkswagen Atlas and he never seemed to have any problems and his maintenance is very low so I thought I would consider a Volkswagen for myself. I also looked at the Volvo XC60 but decided on the Volkswagen Atlas Cross Sport. It absolutely has all the bells and whistles and the car rides so smooth that you can feel so relaxed that you might want to go to sleep. Did I mention that the car also has massaging seats that I have not turned on yet and will only use while parked or I would go to sleep. I absolutely love the car, the color of the car and the Ourisman Volkswagen of Waldorf Dealership where we purchased. The experience was great and no pressure (because I mean we went many times and no one pushed us into anything). We dealt with great Salesmen LJ, and Linwood, excellent and fair Manager’s Anthony and Rodney and finally, our new best friend Dave in Finance. Dave and Anthony have the patience of a Saint and Linwood will get all of your questions answered quickly. We went to several Volkswagen Dealerships in the area but ultimately returned to Ourisman Volkswagen of Waldorf to purchase. We feel we got a very fair price and we love the car. So, if you are in the market for a car, Ourisman Volkswagen of Waldorf is where you should go—they are highly recommended!”

“I inquired on a car through online and the employees I interacted with were pleasant without being pushy! I started emailing Rob J. and Glenda B. who were super helpful. When I arrived the vehicle I inquired on was waiting for me up front and I was greeted by Chris T. He was amazing with helping me with my recent car purchase! I came in just expecting to view a vehicle I saw online but ended up falling in love with it and purchasing it the same day! It was the day before Thanksgiving and Chris was patient as we went through the process which eventually extended past their closing hours!”

“I had a very pleasant experience with Alyssa. She has been the absolute best salesperson I have ever dealt with in purchasing a vehicle. I was unable to make it to the dealership and she helped me through everything step by step and we were able to get the deal done without me even having to come to the dealership. Alyssa went above and beyond for me and I really was vert impressed with her. I would definitely recommend asking for her if you decide to purchase a vehicle from this dealership. Best experience I have ever had. Thank you so much for delivering my new 2025 VW Jetta to me!!! I absolutely love it!! Vanessa”