
Google Customer Reviews
Theodora N
Jul 24, 2026
Rating:
“I had an amazing experience working with Sofia! Even though it took about three months to find the right vehicle, she remained patient, supportive, and committed every step of the way. She never pressured me into settling and instead made sure I got exactly what I wanted, including all the features that were important to me.
Sofia stayed in touch throughout the entire process, kept me informed, answered all of my questions, and truly had my best interests at heart. Her professionalism, dedication, and excellent customer service made what could have been a stressful experience feel smooth and enjoyable.
If you're looking for someone who genuinely cares about helping you find the right vehicle—not just making a sale—I highly recommend asking for Sofia. The wait was absolutely worth it, and I couldn't be happier with my new car!”
Robert McDaniel
Jun 5, 2026
Rating:
“Sofia Garcia is an awesome sales person. She has personally helped me purchase 4 vehicles. Her professionalism and knowledge of the Toyota products are top notch. I have purchased 7 Toyotas from Harr. My Family has also purchased or leased vehicles from Harr.
Also Jeff Guzman has been my service advisor for years. He has always taken great care of my vehicles and made sure I was well taken care of.
I highly recommend Harr Toyota for both Sales and Service.
In total between myself and my family we have purchased 11 Toyotas from Harr.
From the sales and service team to the management and leadership this dealership is outstanding.”
Melissa Anne DuBois
May 6, 2026
Rating:
“I recently purchased a 2026 Toyota Sienna from Harr Toyota, and I cannot recommend the experience enough. This was my first time buying a brand-new vehicle, and Nana made the entire process incredibly smooth and stress-free.
From start to finish, Nana was the definition of a professional. He was consistently timely with his responses and kept us fully updated on the delivery timeline, which we really appreciated. He guided us through every step of the process with patience and expertise, ensuring we felt confident in our decision.
We also had excellent experiences with the gentleman who dealt with our trade in (he was knowledgeable and fair) and the woman who helped us with financing. I am sorry I do not remember their names! They all were fantastic!
If you are looking for someone who is professional, communicative, and truly cares about the customer experience, ask for Nana. Thank you for making our first new car purchase such a positive one!”
Kiersten Hartnagel
Apr 28, 2026
Rating:
“I bought my first car from Harr in January of 2018. It was a 2015 Toyota Corolla that I sold last year to get a RAV4 (I went to a different dealership for it) and I regret not going to Harr for my second car. Life threw me a curveball that caused me to need to get a new car last week. I reached out to Nana who had helped me with my first car. While he wasn’t in the office, he referred me to the manager Will. I was interested in seeing a 2015 Toyota Highlander that they had posted earlier in the day. They informed me I couldn’t do a test drive that day due to it needing to be inspected, but they allowed me to look at it to see if I was even interested in it before making the drive from western MA the following day to test drive it. When I saw the car, it was perfect. Will was able to answer all the questions I had. He asked if I wanted to see if I’d get approved for the car and I immediately said yes. Well at 6:30pm on a Thursday night he got me approved for that vehicle and signed the papers then. Nana came back the following day so I worked with him for the remainder of the sale. He kept me in the loop with updates on the vehicle and made sure it was prioritized to get inspected so I could pick it up asap since I didn’t have a car. Nana and Will were so helpful throughout the whole process, so kind, knowledgeable and personable. It’s safe to say that I am obsessed with my new car and it’s thanks to Will & Nana for making it a quick and smooth experience. I’m grateful to them putting me in a car that I know my service dog will be safe traveling in. I will ALWAYS recommend Harr (especially Nana) to anyone that is looking for a vehicle. He made sure the car was inspected, detailed, registered, had an oil change and changed some lights out in the span of 2 business days because he knew how badly I needed a car. He will always prioritize and do right by anyone he works with. My 2015 is still kicking with the new owner and I know my new car will last several years.
It even came with a full tank of gas which I think should give an extra star 🙏🏽”
Kristine Leland
Apr 27, 2026
Rating:
“I had a very positive experience at Harr Toyota! I worked with Aleah and Jake as my sales reps, and I highly recommend specifically asking to work with them. They took the time to find the right car for me rather than focusing on upselling, which I really appreciated. When I decided I wanted a different interior color, they went out of their way to source the exact car I wanted.
The entire process was seamless. Jake worked around my busy schedule and had the paperwork ready ahead of time, so I was in and out of the dealership in about 30 minutes with my new car. Thank you, Jake and Aleah — I love my new 2026 Crown!”