CARMAX POTOMAC MILLS

“It was great! To sign in to my online offer was very easy and self explanatory. My tire blew as I drove into the parking lot and they were able to still accommodate me with my original offer. They were great and kind. I appreciate their help more than they'll know.”

“Cassie at CarMax made selling my vehicle super easy and painless. I was originally told it was an hour wait once checked in, but it did not feel like an hour. CarMax also had the best offer for my vehicle. Thank you CarMax!”

“We had an incredibly smooth experience selling our Honda Odyssey. We were able to set up an appointment online and complete most of the paperwork electronically. When we arrived, they quickly inspected our car, we signed the remaining paperwork and were out of there in about 30 minutes. Tishera was great to work with and make for a smooth experience.”

“I had an amazing experience at CarMax Potomac mills store thanks to Danielle and her manager Brian. From start to finish, the entire transaction was incredibly smooth and stress-free. Even though there were a few hiccups with my credit union since I was financing from outside, they handled everything perfectly and stayed on top of the process the whole time. Danielle was professional, patient, and knowledgeable, and truly went above and beyond. Brian was equally great supportive, efficient, and clearly committed to making sure everything went through smoothly. I really appreciate their endless efforts and attention to detail. Most importantly, I absolutely love the truck. Highly recommend working with this team”

“We have officially stopped going to dealers to purchase vehicles. There's no better place to go than Carmax, no games, no haggling, no getting screwed. Just straight up business, take it or leave it. Same with the vehicle you want to exchange, it is priced straight up, no scams... Big shout out to Mikhail, he gave the best advice, and suggested the perfect physical and financial fit for us. We are so grateful for him. He even had a big yellow bow put on the hood! Best Experience Ever!”