
Google Customer Reviews
Saya Akolia
Jul 10, 2026
Rating:
“Best dealership we’ve been to after a few months of car shopping. Very friendly staff. Mo was our salesman. He was very knowledgeable, very patient, and not pushy to where we felt forced to buy. He also helped us come to the best decision for our growing family. We gave him a comfortable price point and he didn’t waste our time trying to make us pay more. Negotiation was quick and easy. We walked out feeling very pleased with our purchase! Definitely will be returning in the future and recommend this dealership.”
Chelsea Carpenter
Jun 16, 2026
Rating:
“Very disappointed with the service experience. We brought our vehicle in on Wednesday and received no updates, forcing us to follow up ourselves on Friday. Lacey told us the 12V battery needed replacement, but when we asked basic questions about the battery we were being charged over $250 for, we weren’t given clear answers and dismissed. We were transferred to another employee who could only provide a part number instead of assisting us with understanding what any details on type of battery we were purchasing.
I also left multiple voicemails for the Service Manager Rob and never received a callback. Despite paying over $200 for diagnostics, we felt dismissed for simply trying to understand the recommended repair. We never rejected the battery replacement, yet Lacey was quick to call and tell us the vehicle had been reassembled and was ready for pickup—with the dead battery still installed.
As long-time Hyundai customers, we expected better communication, transparency, and customer service. Unfortunately, the lack of follow-up, empathy, and professionalism caused us to move the vehicle elsewhere.”
Dario Barreto
Apr 23, 2026
Rating:
“I recently purchased a 2026 Hyundai Santa Fe Calligraphy and I couldn’t be happier with the experience. Nelson was absolutely outstanding professional, knowledgeable, patient, and truly went above and beyond to make sure everything was right. He made the whole process smooth and stress free and treated me like more than just a sale.
I also want to recognize the person in finance who worked with the banks to get me the best quote possible. You could tell they genuinely cared about helping me get the best deal, not just closing a transaction. That level of effort means a lot.
From start to finish, the team made this one of the best car buying experiences I’ve had. If you’re looking for people who are honest, hardworking, and truly take care of customers, ask for Nelson highly recommend!”
CaptAIno
Mar 26, 2026
Rating:
“They have a HUGE inventory. Some of the sales people are bilingual. They are giving an awesome service to our City Winter Haven, and serve the midFlorida.
I am happy with the deal I got, and I am in love with my new Hyundai. Definetly, I would recommend them and buy from them again.
My Saleperson was Frank, that speak English and Spanish perfectly and fluently.”
JOSE ESQUILIN
Nov 29, 2025
Rating:
“My family and me have always bought our Hyundai’s from Red Hoagland and we always had a good experience with them throughout the whole process. 11/25/2025 I decided to go back and get our 6 Hyundai from them and Mr Shane Gaines make the whole buying experience a breeze from the moment i called him to ask him some information to the moment i was driving away in my brand new 26 Palisade Limited that i absolutely love! All their staff have the knowledge, the patience and the way they handle every customer situation and needs with care it’s outstanding! They just gave me the best car buying experience, even better than before! Glad to be back with the Hoagland Family”