
Google Customer Reviews
Deborah Klein
May 16, 2026
Rating:
“My experience at West Herr Nissan of Williamsville was exactly what I was anticipating. Dan Fabrizio is knowledgeable, caring and an excellent facilitator. I stopped by to check out the latest Murano offers and 2 hours later I was driving off the lot in exactly the car I wanted . Dan was able to make it happen and make it seem effortless. At no time was I pressured or urged to settle. He got me the car I wanted at a great price, took care of the plates and insurance, had the car detailed snd did it all in a very short time. This is the way car buying should be! Thank you Dan!”
Marcus W
Mar 13, 2026
Rating:
“Hope to never have to come back here. You pull in and no one greets you or gives you direction. I stopped a man with a West Herr shirt that told me where to go finally. I requested the shuttle when I made the appointment. They seem to have no idea I needed it. I was advised to wait for the shuttle in the waiting area which is outside and its 31 degrees outside. I guess I just expected better. Picture of other people waiting outside with a blanket wrapped around her attached.”
Paulette Hotchkiss
Feb 13, 2026
Rating:
“Aron and Zhear were so accommodating. They had the 3 vehicles I wanted to test drive waiting for me when I got there. They were kind, patient and very easy to work with. I had my new car that same day. I will go back there when I need new vehicle. I would highly recommend them to my friends and family”
Robert Baumgart
Jan 19, 2026
Rating:
“Teddy is the best salesman I have dealt with in my lifetime. He was super professional, informative, knowledgeable, and amicable. I highly recommend West Herr for your next auto purchase. Remember to choose Teddy as your salesman, a man gifted with kindness, truthfulness, and integrity. I personally am so glad that I chose West Herr.”
Keshia
Oct 26, 2025
Rating:
“I recently started car shopping online and eventually found the perfect car for me. Once I arrived at the dealership, Eric made the entire process incredibly smooth. We took the car for a test drive, and he made sure I was comfortable with every detail. Eric was knowledgeable, patient, and really took the time to answer all of my questions without any pressure. He walked me through the paperwork, and everything was transparent with no hidden fees.
What I appreciated most was how easy Eric made the entire experience. From finding the car online to driving it off the lot, it was seamless. If you're looking for a smooth, no-hassle car buying process, I highly recommend working with Eric!”