
Google Customer Reviews
Nellie Nieves
Jul 2, 2026
Rating:
“I had an excellent experience with Mercedes-Benz. Their customer service is truly outstanding. Everyone is attentive, professional, and welcoming, and every interaction I’ve had has been pleasant. The staff always greets you with a smile, keeps you updated as soon as your car is ready, and always has a loaner available when needed. They really make the entire process smooth and stress-free.
I especially want to give a heartfelt shoutout to Frank DiMaggio. He has been with me since day one, and I truly appreciate everything he has done to make the process so easy for me. His professionalism, support, and ability to guide me through everything seamlessly have meant a lot. It’s rare to come across someone so dependable and genuinely committed to great service.
I highly recommend Mercedes-Benz and truly take my hat off to the entire team — especially Frank DiMaggio — for providing such exceptional care and service.”
Michael Fiore
Jun 16, 2026
Rating:
“I had a great experience at Mercedes-Benz of White Plains. Everyone was friendly and professional, and I felt welcomed from the moment I walked in. I've bought cars before, but I've never experienced customer service like this.
Alyssa was a pleasure to work with. She was knowledgeable, easy to reach, and made the entire process simple and stress-free. She answered all of my questions and made sure everything went smoothly from start to finish.
I highly recommend both Mercedes-Benz of White Plains and Alyssa if you're looking for a great car buying experience!”
E. L (Ny Foodie)
Jun 11, 2026
Rating:
“They did it again.
Great Service
Great timing
Detailed the vehicle
And Delivered back to my home.
5 stars and can only recommend the service department at White plains Mercedes.”
Daniell Hedrick
May 19, 2026
Rating:
“Jeff helped me find exactly what I was looking for—my new 2026 Mercedes GLC 300—and made the lease experience incredibly simple and stress-free. This was my first Mercedes, and thanks to the exceptional experience the entire team at Mercedes-Benz of White Plains, I’m a customer for life. Professional, attentive, and truly a pleasure to work with from start to finish. Highly recommend!”
Hesketa Daniel
Jan 31, 2026
Rating:
“10/10 experience. Giovanni worked hard on my early trade in of another luxury brand vehicle to put me in the GLE 53 coupe I’ve always wanted. His diligence made this process seamless. And he didn’t forget my bow. I’d highly recommend. And shout out to TK for taking the deal all the way home. You’ve got a customer in me.”