
Google Customer Reviews
Mike Pham
Jul 30, 2026
Rating:
“My experience with this dealership was phenomenal. I knew I wanted a Kia Sportage so I shopped around a few locations before settling with this location because of my interaction with John. He was quick, helpful, and most importantly fair and transparent. I didn't feel like I was being upsold something. He was honest and held his word on a deal we made for the incoming 2027 Sportage. I genuinely felt like I got the best price possible of all the Kia locations I visited. The process was smooth and quick, and I am very happy with my new lease. The other staffs were friendly, welcoming, and transparent as well. It really feels like they'll take care of you there whether it's for sales or servicing.
Also their facility was very clean and new looking. I couldnt recommend this location more!”
Presston Burns
Jul 19, 2026
Rating:
“I don’t usually leave reviews, but John Lee definitely earned one. I recently got a used truck from Foundation Kia, Buying a vehicle is something I dread, but he made the whole process easy and straightforward. He was upfront, never made me feel pressured, and actually took the time to answer my questions instead of trying to rush me into a decision.
I ended up with a great used truck that I’m really happy with, and John worked hard to make the numbers make sense for me. You can tell he cares more about taking care of people than just making another sale.
If you’re looking for someone who’s honest, easy to work with, and genuinely has your best interest in mind, ask for John Lee.”
Serenity Hidalgo
Jul 18, 2026
Rating:
“I have forgot to do a review year ago! Bryan was absolutely amazing. He asked all my questions and made it so easy to purchase a car. Bryan definitely goes above and beyond to make sure his customers get everything they need. Bryan definitely knows how do to his job! Thank you again Bryan for everything. You are a rockstar!!”
Alexandria Eveland
Jul 1, 2026
Rating:
“Gavin in the service department has been the best service advisor I have worked with. He is communicative and very friendly. He listened to everything I had asked to be looked at and took care of the problems so smoothly. He deserves a raise or something. I’ve been bringing my car here for 2 years now and he’s the best one yet. Keep him please.”
Vladyslav Piddubnyi
Oct 28, 2025
Rating:
“Great car, but disappointing customer service.
We recently purchased a 2025 Kia Carnival Hybrid. Our first salesperson, Steve, was friendly and helpful, though he did smell slightly of alcohol. The next day, when we came back to finalize the purchase, Steve wasn’t there, and we were assigned a new salesperson, Sam.
The financing terms were great, but when we picked up the car, we didn’t receive a second key. Sam explained that it was locked in another employee’s desk and promised it would be mailed to us. Two weeks later, we still hadn’t received it, so I went to the dealership to pick it up myself. It turned out the key couldn’t be delivered because the paperwork was missing a unit number. On top of that, the spare key I finally received had a large scratch on it—Sam claimed it happened during shipping.
The same paperwork issue also delayed our registration process, which was frustrating enough. But a bigger problem appeared a few days after we took the car home: when we opened the hood, we found that the heat shield in the engine compartment was torn apart, as if it had been caught in the belt. Sam promised to order a replacement part, but it’s now been six weeks, and he’s completely stopped responding to my messages.
Overall, we love the car itself, but the lack of communication and follow-through from the dealership has been very disappointing. I really hope someone from Foundation Kia will step in and help resolve this issue.”