Lexus of Westport

“The team were very helpful.. we wanted to test drive a UX and an NX.. they were very accommodating and gave us a lot of useful info to help make our decision. Our Sales person, Michael Stone was very informative and helped us through all the way.. also their finance and technology teams are amazing. Would definitely recommend.”

“I went to the Lexus of Westport Service location for my 10,000 mile service. I was greeted by staff members when I pulled in who were friendly and very helpful. Then when I went inside to the service counter, I was greeted and taken care of by Kris. He was friendly, knowledgeable and professional. From start to finish I have no complaints, the staff, communication and services were all great. Thank you!”

“Awesome experience. I am a long time loyal customer and getting a new NX 350 was not on my radar coming from an ES to an Nx was definitely a big change. Michelle the general sales Manager went above and beyond to ensure I got the car I wanted. Jamie Rhind the Client advisor explained the buying experience in great detail. He is someone with integrity and very knowledgeable. Highly recommended him if you’re looking to purchase a new Lexus. Zach the financial advisor was great and detailed with the packages that came with the new car. Fraser the product specialist explained all the wonderful new updated features and made it easy to understand. Lexus of Westport has an outstanding crew and I would highly recommend it if you’re in the market for a high end reliable vehicle with outstanding service. Thank you Lexus of Westport!!!”

“First time Lexus owner and Mike Blake service advisor made this ownership very easy. He gave sound advice and treated me like I was a regular customer. The deal ship is clean and comfortable, and the mechanics work fast and efficiently. Great first experience!!”

“Avoid Lexus of Westport. Under their new management, this has to be the absolute worst dealership experience I’ve had. I have been a loyal customer since 2021, having purchased a used IS and later a 2025 IS from them. However, when I recently went to buy a 2026 GX, I was told they would only sell the vehicle to residents of Fairfield County. Imagine treating a repeat customer this way, refusing a sale simply because I live in New Haven County. It makes zero sense to reward loyalty with an arbitrary restriction. If you want a dealership that actually values repeat business, skip Westport. There are plenty of other dealerships. UPDATE: I reached out to management directly, and they confirmed they are sticking with this policy. Potential buyers need to know the truth: this new ownership group prioritizes geographic tracking over customer loyalty. They are turning away proven, repeat buyers strictly to trap local service revenue. This short sighted greed affects everyone—it restricts choice for outsiders and signals to local Fairfield County residents that you are viewed purely as a captive stream of service data, not a valued client. It's time for CT consumers to push back against these arbitrary restrictions. I have officially taken my business elsewhere.”