Rallye BMW

“We had an incredible first car-buying experience at Rallye BMW, and we have Keith to thank for it. He was exceptionally generous with his time and guided us seamlessly through the entire process. We are truly grateful for his genuine kindness and the outstanding service he provided. We highly recommend Keith to anyone looking for a stress-free and enjoyable experience!”

“I’ve been a customer of Rallye BMW since 2015 and over the years I’ve purchased several vehicles from them. My relationship with Rallye started when I was in the process of purchasing a BMW M6 and had already put down a deposit. In the end, I decided to go with an X5M instead because it was better suited for driving in New York winters. That experience was the beginning of many years of business with Rallye BMW. The main reason for my loyalty is Darren. He has been my salesperson throughout the years, and he consistently provides outstanding service. He’s knowledgeable, professional, honest, and always makes the entire process smooth and enjoyable. Whether it’s answering questions, keeping me updated, or helping me find the right vehicle, Darren always goes above and beyond. One of the highlights was purchasing my brand-new 2022 BMW M8 Competition Convertible, which was built in Germany and delivered to the U.S. Darren made the experience seamless from start to finish. His dedication and attention to detail are second to none. I’ve recommended Darren to friends as well, and they’ve had the same great experience. When someone asks me where to buy a BMW, Darren is the first person I recommend. Thank you, Darren and the entire Rallye BMW team, for years of excellent service. I look forward to doing business with you again in the future.”

“Purchasing my 2027 BMW M4 Competition xDrive from Rallye BMW was, without question, the best car-buying experience I have ever had. I have owned multiple BMWs over the years and have worked with several BMW dealerships, but none have provided the level of communication, professionalism, and personal attention that I received from the team at Rallye BMW. The journey began back in January when I ordered my dream car, and after months of anticipation, I finally took delivery this past Saturday. I had wanted an M4 for several years and was determined to get exactly what I wanted. In fact, I chose not to return to a dealership I had used in the past because they were pushing me toward a 2026 model when my heart was set on a 2027. Rallye BMW respected what I wanted from day one and helped make it happen. A huge thank you to Bert Vargas. From the moment I placed my deposit, Bert kept me informed every step of the way. Whether it was emails, text messages, production updates, transportation updates, or even telling me the name of the ship carrying my car, he made sure I always knew exactly where my M4 was throughout every stage of the process. What impressed me most was how personal the experience felt. Bert treated me like a longtime friend rather than a customer. His enthusiasm, knowledge, and genuine excitement for my car made the entire experience fun and something I looked forward to. Buying a dream car should be exciting, and Bert made sure it was exactly that. I would also like to recognize Bobby in the Business Office. He took the time to explain everything thoroughly, answered every question I had, and never made me feel rushed. His professionalism and attention to detail made the paperwork process smooth and stress-free. A special thank you as well to BMW Geniuses Sauda and Marisol. I worked with both of them on separate occasions, and each was outstanding. Their knowledge of the vehicle's technology and features was impressive, and they took the time to explain everything in detail, ensuring I was comfortable and confident with every aspect of the car. What truly sets Rallye BMW apart is the people. Every interaction felt genuine, personal, and focused on creating an exceptional customer experience. At no point did I feel like just another sale. Instead, I felt like a valued customer whose excitement about purchasing a dream car genuinely mattered to the entire team. To Bert, Bobby, Sauda, Marisol, and everyone at Rallye BMW, thank you for making this such a memorable experience. You have earned a customer for life. I would not hesitate to purchase my future BMWs from Rallye BMW, and I highly recommend them to anyone looking for a first-class dealership experience.”

“I cannot recommend Nick ( Nectarios Aristidou) at BMW highly enough. Having worked with him for numerous years, I recently leased what is now my ninth or tenth BMW through him, and the experience remains absolutely exceptional. Over the years, my trust in Nick has grown so strong that I have happily followed him to whichever showroom he has moved to, knowing that the level of service he provides cannot be replicated. Words truly cannot express how incredible Nick is, both as an individual and as a sales professional. Every single transaction is defined by his remarkable patience and deep industry expertise. Rather than pushing for a quick sale, he takes the time to thoroughly explain the pros and cons of every vehicle and package option, ensuring I always make a completely informed decision. He genuinely takes his time during every interaction, never rushing the process. On top of his expertise, his responsiveness and communication are unmatched. He is consistently accessible, quick to answer questions, and keeps me informed every step of the way. Thank you, Nick, for your years of flawless service, integrity, and dedication. If you are looking for an honest, patient, and elite automotive professional who truly cares about his clients, Nick is the absolute best in the business.”

“My experience with BMW Rallye was disappointing due to repeated delays, poor communication, and inconsistent information from advisors, managers, and a technician. My vehicle was towed on 01/10/26 after I was stranded overnight for seven hours when it could not switch gears. Despite the emergency, advisor Brandon Tibbals denied me a loaner and promised a call on 01/12/26 that never came. I later learned he was not working that day, and my case was not handed off, leaving me without transportation or answers. After nonstop calls, Assistant Manager Bret Hines confirmed the repair (GWS malfunction) was warranty-covered and loaner-eligible, but still denied a loaner, citing internal policy that customers cannot receive loaners when repairs require backordered parts—even though the part arrived days later and the repair was completed. While my vehicle was in the dealership’s custody, I received an alert that my doors, hood, and tailgate were left open overnight. I requested video footage from Chris Blanco, but the initial video was delayed, unclear, and showed the wrong location, date, and time. When I retrieved my vehicle, I noticed paint damage on the side mirror. Chris Blanco offered a mirror cover replacement, but BMW technician Pasquale repeatedly damaged the new covers, requiring three visits over two weeks and multiple days off work before the repair was successfully completed. Scheduling also needs improvement, as appointments were set without confirming my availability. The only positive was service advisor Carol Muniz, who helped secure a loaner, provided updates, and ensured my vehicle was repaired properly. Overall, this experience highlighted broken promises, poor communication, and lack of coordination, though Carol’s service was professional and reliable.”