Fathers and Sons Vw

“I had such a wonderful experience working with Manny today! I came in doing my research and he was patient, knowledgeable, and never made me feel pressured. After a disappointing experience at Audi next door, Manny completely restored my faith in the car buying process. He treated me with respect and made what can be a stressful experience actually enjoyable. I pick up my new 2026 Tiguan later today and I couldn't be happier. If you're looking for someone who genuinely cares about getting you the right car at the right deal, ask for Manny. You won't regret it!”

“I would like to voice appreciation for a stand-out team member at Fathers&Sons VW in WestSpringfield, MA - Manny Quinones. I wasn't planning on car shopping, but was in a car accident and found myself having to, despite also dealing with challenges from a concussion. I spent a few months intermittently trying to work on this car goal. In the best of circumstances, the car buying process can be overwhelming, and my current circumstance added obstacles to that. Manny was not only patient, respectful and kind in person, but also through text, when that modality of communication was easier for me. He was also honest, trustworthy, and consistent. To have a dependable professional help you through an overwhelming process is even more appreciated when coming through the eyes of someone who needed some additional layers of assistance this time around. I highly recommend working with Manny Quinones, and this VW dealership is lucky to have him.”

“Cannot imagine why it’s so difficult to respond to your customers. My car was sitting on their lot for an entire day with little to no communication regarding how they could help me. Told me I had no warranty. Never answer the phone and takes hours to respond to texts. I called Northampton VW (usually have service there) and Wellesley VW (where I bought my car) and they were both immediately helpful. What a joke.”

“The dealership has been very nice especially a customer service employee named Manny. I have been back with some issues (nothing mechanical) with internet etc. Everyone had been friendly and accommodating”

“We just purchased a pre-owned Rav4 from Fathers and Sons. Dave Flenke our Product Specialist was incredibly helpful. Every associate I have dealt with has been professional, kind, friendly and knowledgeable. This was my first dealership purchase, and I was very impressed with the level of care we received. A very positive experience!”