Paul Thigpen Ford of Waynesboro

“Paul Thigpen Ford of Waynesboro is awesome! It’s great from the moment you walk in, meet the sales team, and get started finding the right car for you. Taylor and T.J. are a top notch husband and wife sales team. Also, Antonio, Ken and Jayden were instrumental in finding me the right vehicle for this time in my life, and it suits my mobile business needs well. Thank you!”

“I recently purchased my wife a beautiful blue Ford Bronco from Ford in Waynesboro, and I could not be more pleased with my experience. From start to finish, Paul Thigpen was professional, pleasant, and genuinely helpful. I never felt pressured or “sold to.” Instead, I felt served, respected, and valued as a customer. Paul went above and beyond to help me secure a deal that exceeded my expectations. His honesty, patience, and commitment to customer satisfaction made the entire process enjoyable and stress-free. What truly stood out was the exceptional customer service after the sale. I unknowingly left a few of my wife’s personal items in our trade-in vehicle, and a couple of days later, Paul personally called to let us know the items had been found, secured, and would be available for pickup at our convenience. That level of care and attention speaks volumes about both Paul and the dealership. If you’re looking for a vehicle and want an outstanding buying experience, we highly recommend Paul Thigpen and the team at Waynesboro Ford. Thank you for making me feel like a valued customer every step of the way! — Rodney Armstrong ⭐⭐⭐⭐⭐”

“I wanted to start this review saying thank you to the Paul Thigpen team for making our purchase possible. We were headed to a different dealership when we made the call and these guys were able to take care of us in a timely manner and gave us good money for our trade in! Social shout out to James for absolutely ensuring this process went as smooth as possible. If you want a smooth and easy process, ask for James… he went far and beyond for us and helped us every step of the way!”

“Please avoid coming here if you received mail stating you’ve won a prize. It’s a ploy to get you in the door and buy a vehicle. Many people have reported only winning $5 gift cards or lottery tickets. Read the fine print and do not give any of your contact info or they will hound you. Reporting to the BBB for this misleading marketing tactic.”

“To the Paul Thigpen Ford staff, I would like to extend my sincerest appreciation for the warm welcome I received upon arrival at the dealership. I particularly want to express my deepest gratitude to Mr. Raymond Dayton for his exceptional salesmanship, professionalism, and product knowledge. Although I initially visited looking for a Ram 1500, I ended up purchasing an F-150 XLT 4WD Super Crew, which I'm extremely satisfied with. Mr. Dayton's outstanding sales skills truly made the experience noteworthy. I will highly recommend the Paul Thigpen Ford dealership family to anyone looking to purchase a vehicle, and I look forward to returning in the future. Lady Brooks”