
Google Customer Reviews
Jameson Nass
Jun 4, 2026
Rating:
“Tony and Mark helped me purchase a new van from afar. They were great at responding to questions and making sure all the logistics worked out. They were honest and fair with pricing and the vehicle came to us in great shape! We love our new vehicle!”
Lexi Madej
May 29, 2026
Rating:
“I had an appointment scheduled for a recall service and was advised that the service technician would call me when they were on the way. Unfortunately, I never received that phone call. As a result, I had to contact the dealership and ask to speak with the Service Manager. While I was making that call, I noticed the technician pulling into my job location.
Prior to the appointment, I had informed the service department that GPS often directs drivers to the wrong location and advised them to look for the blue truck. Because this information was apparently not relayed, I had to leave my work, take a company vehicle, drive behind the technician, wave him down, and personally direct him to the vehicle needing service.
The technician completed the recall work; however, he never explained what was performed, did not review the recall repair with me, and simply came inside and asked me to sign the invoice. I was not provided a copy of the invoice, nor was I given any details regarding the work that had been completed. Additionally, I never received a follow-up call from Jack Demmer regarding the service experience.
Overall, the experience was disappointing due to the lack of communication before, during, and after the appointment. Better coordination and customer follow-up would have made for a much more positive service experience.”
Juan Ruiz
May 22, 2026
Rating:
“I only have to say THANK YOU HARLEY FISHER!!! And if anyone is reading this and planning to get a new vehicle, this is the sign that you were waiting for!
HARLEY not just met my expectations, but he makes sure I understand and have the clarity to make a decision. I am so happy with my new car and if I have to buy another one or change it, I will not doubt going back with Harley and Jack Demmer! 🚙🚗🚨”
Ryno Van Eeden
Feb 20, 2026
Rating:
“I had been looking for a vehicle for over two months and visited numerous dealerships, test-driving many different cars. Throughout that process, I never felt fully comfortable closing a deal. Unfortunately, there are a lot of untrustworthy dealerships and pushy sales tactics out there.
That experience completely changed the moment I walked into Jack Demmer Ford.
From the moment I walked in, Tony Cawson was the major differentiator. He was not a pushy salesperson at all. Instead, he genuinely listened to my preferences, gave me a range of solid options, and allowed me the time and space to make a comfortable, well-thought-out decision. At no point did I feel pressured into anything.
Tony kept me informed every step of the way, and the finance manager, Toni, was just as impressive — incredibly helpful, friendly, and clear with her communication.
So many dealerships focus only on pushing a sale. This team is different. They offered guidance, gave honest advice, and truly worked with me rather than against me.
I’m extremely happy and comfortable with my F-150 purchase, and their certified pre-owned vehicles are in immaculate condition.
Thank you to Tony, Toni, and the entire Jack Demmer Ford team. You’ve gained a lifelong customer — and this is my very first Ford purchase ever. I’m very impressed so far.
Best regards,
Ryno”
Andrew Wadsworth
Jan 9, 2026
Rating:
“I had a great experience working with Bernard at Jack Demmer Ford. He truly went the extra mile throughout the entire process. Bernard was super helpful and made sure my vehicle was completely ready to go before I left. He took the time to help me get all of my paperwork in order and made everything easy to understand.
After the purchase, Bernard didn’t rush me out the door—he walked me through setting up FordPass, pairing my phone to the Bluetooth radio, and making sure I was comfortable with the vehicle. His patience and attention to detail really stood out. If you’re looking for a knowledgeable, helpful, and professional salesman, I highly recommend asking for Bernard.”