Boucher Hyundai of Waukesha

“I always buy my cars here. Devin in service though particularly helps me out the most he is the best and listens to your needs and always gives a fair price and you never feel like you are getting lied to or hustled. Really appreciate you Nick Boucher you’re a wonderful person and honorable mention to Ryan Fitzsimmons for being such a wonderful kind man. Love this dealershipship!! 10/10 not only in WI but across the country.”

“From the moment I walked in, I felt welcomed, respected, and never pressured into making a decision. Harman was outstanding to work with. He took the time to answer every single question I had, no matter how small, and explained everything in a way that made me feel confident throughout the entire process. He was incredibly knowledgeable, patient, honest, and genuinely wanted to help me find the right vehicle rather than just make a sale. As a woman, buying a vehicle can sometimes feel intimidating because there’s always a concern about being talked down to, having questions dismissed, or feeling pressured. That was never my experience here. Harman treated me with professionalism and respect from start to finish. He listened to what I wanted, valued my input, and made sure I fully understood my options without ever making me feel rushed or uncomfortable. It was one of the most positive car-buying experiences I’ve ever had. I also had the opportunity to work with Mark Wade, and he was equally impressive. He was friendly, professional, and very knowledgeable. He took the time to introduce himself, answered my questions, and made me feel like my business was genuinely appreciated. It was clear that customer satisfaction is important to him and to the entire dealership. The teamwork between Harman and Mark made the entire experience smooth, stress-free, and enjoyable. Their honesty, integrity, and commitment to excellent customer service are exactly why I would confidently recommend this dealership to anyone looking to purchase a vehicle.”

“I recently visited Boucher Hyundai of Waukesha to trade in my 2023 Palisade for a 2026 model. Having had an excellent experience at the Janesville Boucher location previously, I expected the same level of professionalism. Instead, I faced a stressful, four-hour process that felt designed to exhaust me into a deal. The Experience: Intentional Delays: I arrived at 4:40 PM with my wife and baby after calling ahead to ensure a fast-track process. Despite this, every communication cycle between the salesperson and the finance team took 15+ minutes, stretching the process unnecessarily. Low-Ball Trade Offer: They initially offered $28k for my trade-in, well below market. It took persistent haggling and showing a $34,500 Carvana offer to get them to a fair number. Financing Obstacles: I came with a pre-approval from my credit union, which I explicitly stated. The dealership spent hours trying to run my credit elsewhere. At 7:00 PM, they claimed my credit union was "closed" and I couldn’t use my own financing unless I returned the next day. Bad-Faith Positioning: Knowing I live over an hour away in Janesville and that we were under an active tornado watch, suggesting I "come back tomorrow" felt like a tactic to force me into their internal financing just to get my family home safely. I ultimately took their lender's rate just to end the ordeal and drive my family home in hazardous weather. While the 2026 Palisade is excellent, the buying experience was the exact opposite of the "Boucher way" I had previously experienced. If you value transparency and your time, I’d recommend sticking to the Janesville location instead.”

“I had a wonderful experience purchasing my vehicle here. This was my first time buying a car on my own, so I was nervous about the process. I worked with Peter in sales and Niko in finance. They both went above and beyond for me. The purchase went as smooth as possible, which was a relief for me! They were both attentive and knowledgeable. If you're looking for a great team to work with when purchasing your next car, come here!”

“Very nice and welcoming, My sales person Victor was very nice and wanting to help in any way he could. His manors were very welcoming for a young man. As well as the financing young man named Niko he made sure I was at a price I wanted. I for sure would come back In need of a vehicle. Ronda Zarate”