Bob Johnson Volkswagen of Watertown

“Bob Johnson Service Department is excellent. I was able to get my vehicle inspected on short notice and it was finished in a short time. I highly recommend them.”

“Tom and Brian were so accommodating and professional. Being a first time VW owner they gave me all the proper information, and they helped take care of my recalls and additional service needs. I will absolutely use this service place in the future.”

“The clock spring in my car broke about 4 weeks ago while at college in Saranac Lake. Spent weeks hopping from different mechanics trying to get it replaced so I could get home safely. No one could get the job done for MILES. after shop hopping for so long I doubled down and realized I needed to go to a knowledge shop. I called right after getting my 7th shut down on repair and they got me in the next day. Though I had to drive a decent distance, I knew it would finally get fixed. My servicer was Tom Avenengo. He got my car in quickly, and replaced the part in an impeccable time. He even found another thing that needs attention for my own safety (sad for my pockets), but I’m grateful he noticed it and explained to me the importance. He was very professional, kind, knowledgeable and extremely kind during my time of need. I know I can trust this company now, and especially Tom.”

“Bought a 2021 gli from here. Cole immediately tried to pull up my loan on my previous vehicle before even mentioning wanting to trade it in. He was also very late to a set time appointment we had. I had to drive over 2 hours for such a poor buying experience. Won’t be doing business here again”

“I really can’t say enough about bob johnson, Mr Joey and his team they really took care of me and got me into my dream car. I’m still in disbelief. Thank you so much for all your help you absolutely have a customer for life and I’ll be sending all my friends and family your way. Love your new favorite customer BREE ”