Hudson Valley Volvo

“UPDATE: After posting my review, Volvo Hudson Valley contacted us the very next day to help resolve the situation. We went into the dealership today and showed the service manager the issues we’ve been dealing with from the beginning. We explained that we were never trying to be difficult—we just wanted our brand-new vehicle taken care of properly. The service manager listened, took accountability, and gave us his direct contact information for any future concerns. We left today feeling heard and satisfied with how things were handled. Thank you, Dan, the service manager, and Chris, for listening to our frustration and taking the time to work with us. We truly appreciate it and hope this is the beginning of a much better experience with Volvo.”

“My husband and I recently purchased a 2025 Volvo XC40 with just over 13,000 miles from Hudson Volvo Cars, and we couldn’t be happier with our experience. From the moment we walked in, everyone made us feel welcomed. The customer service at this dealership is truly top-notch, and it was an absolute pleasure doing business with them. John was an excellent salesperson. He was knowledgeable, professional, and took the time to answer all of our questions without ever making us feel pressured. It was clear that he really knows Volvo vehicles and genuinely wanted to help us find the right one. We also have to give a huge thank you and shoutout to Mike in finance. He is, without a doubt, one of the best finance managers my husband and I have ever worked with. He has an amazing personality, made the entire financing process easy to understand, and reassured us every step of the way. We also enjoyed how much he knows his stuff. Buying a car can sometimes feel stressful, but Mike made it an enjoyable and seamless experience. We absolutely love our XC40 and are so glad we chose Hudson Volvo Cars. We highly recommend this dealership to anyone looking for an honest, professional, and friendly car-buying experience. We look forward to doing business with them again in the future!”

“Tanya was great at keeping me posted on what was happening with our car. However, the car was there for three days and there was a lot of testing and battery charging, etc., to diagnose the issues. The car was returned to us with only 22% charge! It's an all electric and it is lucky we made it back home. I would expect someone to have charged the battery in the three days. Not too happy with that. I would have skipped the wash for a fully charged battery.”

“I cannot say enough good things about the service department at Hudson Valley Volvo. My service advisor, Tanya, is absolutely fantastic. Whenever I call with an issue, she always makes sure I’m able to get my vehicle in quickly and keeps me informed throughout the process. What really impressed me was their ability to diagnose and fix an emissions issue that the dealership where I originally purchased my vehicle, Smythe Volvo in New Jersey, was unable to resolve. After multiple visits elsewhere and being told there was essentially nothing that could be done, the team at Hudson Valley Volvo identified the problem and successfully repaired it. The difference in knowledge, customer service, and commitment was clear from the start. I also want to recognize another service advisor who assisted me when I first began bringing my vehicle to Hudson Valley Volvo. She was incredibly friendly, professional, and made me feel welcome as a customer. The entire service team has earned my trust, and because of the outstanding experience I’ve had, I will absolutely be purchasing my next Volvo from Hudson Valley Volvo. In fact, with my son just starting to drive, that purchase may be happening sooner rather than later! If you’re looking for a Volvo dealership that genuinely cares about its customers and stands behind its work, I highly recommend Hudson Valley Volvo.”

“I recently purchased a 2026 Volvo XC90 Ultra, and I cannot recommend this dealership and my salesperson, John DeBonis, highly enough. I came into this transaction with a very specific set of requirements—including a trade-in and specific financing goals. John was incredibly patient, transparent, and never made me feel pressured. He worked hard to get me a very fair value on my trade-in and helped me navigate the current incentives to land a 1.9% finance rate that made the deal possible. What really stood out was the professionalism of the entire team. They were honest about the numbers, thorough with the paperwork, and made sure I was completely comfortable with the vehicle's technology before I drove off the lot. If you are looking for a straightforward, high-end experience without the typical 'dealership games,' ask for John DeBonis. He is a true professional!”