Volvo Cars Walnut Creek

“I recently purchased my new Volvo XC60 T8 from Volvo Cars Walnut Creek, and I couldn’t be happier with the experience. Jeremiah Johnson was an exceptional client advisor from the moment I walked into the dealership. Buying a new car is a big decision, and I had many questions. Jeremiah was incredibly knowledgeable, patient, and never made me feel pressured. He took the time to explain every feature of the XC60 T8, answered all of my questions honestly, and made sure I felt completely confident in my decision. What stood out most was his professionalism, integrity, and genuine commitment to customer satisfaction. He listened to what I was looking for, respected my pace, and made the entire process smooth, enjoyable, and stress-free. His communication was excellent, and he followed through on every detail. If you’re looking for a knowledgeable, honest, and caring client advisor, I highly recommend Jeremiah Johnson at Volvo Cars Walnut Creek. He truly goes above and beyond to provide outstanding customer service. Thank you, Jeremiah, for making my car-buying experience such a positive one. I absolutely love my new Volvo XC60 T8!”

“I brought my Volvo here for the 60k mile service. Walter was super attentive and friendly. He made the effort to make sure my XC60 was serviced as quickly as possible after learning that I was waiting in the area. A video and report of the vehicle inspection was shared, with an option to perform additional recommended service. No pressure, just a friendly suggestion. I’ll be taking my Volvo here again for maintenance due to the excellent customer service.”

“Volvo Cars Walnut Creek I recently brought my Volvo to Volvo Cars Walnut Creek for its recommended 80K mile service, and I had a genuinely positive experience from start to finish. Walter was amazing and provided excellent customer service throughout the process. He was professional, friendly, and communicative, and the overall wait time for the service was very reasonable. One thing I particularly appreciated was the dealership’s proximity to Broadway Plaza. They arranged a Lyft for me, which allowed me to spend the day shopping and enjoying the area while my vehicle was being serviced. That level of convenience really made the experience stress-free. I also have to laugh a little because my vehicle had been displaying a message stating that a system/map update was “too big” for me to perform myself. Naturally, when I brought the car in, the message refused to appear. I don’t blame Walter one bit for being skeptical at the time — but Walter, here’s the proof… I’m not crazy 😁 Overall, this was a smooth, professional, and customer-focused service experience, and I highly recommend Volvo Cars Walnut Creek.”

“We had a wonderful experience and that was all due to Shelia. She is a great asset to the dealership and she made the whole experience manageable. She gave it a personal experience by grabbing dinner for me and my wife and having it waiting for us while we signed the paperwork. I would return to her again and refer her to my friend and family. Thank you!”

“Update -A few weeks after buying our Volvo, our main key stopped working despite new batteries. Volvo Cars San Jose said I needed a $750 replacement after a 2.5-hour wait. Frustrated, I called Adam at Volvo Cars Walnut Creek. They handled everything in 45 minutes—gave me a brand new key, programmed it, and didn’t blame me at all. Amazing service from Adam, the owners, and Mike in service. Truly a luxury customer experience. I’ll definitely be going back for service and my next Volvo! We recently purchased a 2024 Volvo XC90 Plug In Hybrid 7 seater from Volvo Cars Walnut Creek and had an excellent experience from start to finish. Adam was our sales rep and truly stood out. I had contacted multiple Volvo dealerships, but Adam actually followed up, remembered exactly what we were looking for, and called us when the right car came in. He was spot on. The car checked every box and was ready for us to test drive when we arrived. We also traded in our Corolla and received a great trade in value along with a phenomenal overall deal. Arth, the finance manager, was great to work with as well. We negotiated on the extended warranty and maintenance package, and he went out of his way to offer discounts we did not expect. Shout out to Jose, the manager, who along with Adam and Arth handled a small hiccup with our down payment very calmly and professionally. Adam even drove us to the bank when our debit card did not go through, which says a lot about the level of service here. Big thanks to Eric for taking the time to walk us through every feature of the car after we signed. That personal touch made a huge difference. We live in San Jose and still chose to buy from Walnut Creek, and we will be bringing the car back here for service. Everyone we interacted with was friendly and welcoming. If you are in the market for a Volvo, this is the place to go, and Adam is your guy.”