
Google Customer Reviews
Joe
Sep 3, 2026
Rating:
âThank you for outstanding customer service at your dealership took My granddaughterâs car to Repair flat tire . It was not Repairable
, they ordered a new one new one . That came in damaged August 28. They re-ordered it and installed it on August 31. The staff at Douglas Subaru were very professional and kept me abreast of all that was going on. hereâs a photo of the damaged tire.
Sincerely yours
Sergeant first class retired US ARMY
Jose Cuevas
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Tasia Timm
Jun 17, 2026
Rating:
âI recently purchased a new 2026 Impreza from Douglass Subaru in Waco, and I had a great experience. The entire process was smooth from start to finish, and the staff made everything easy without making me feel pressured. They answered my questions, kept things straightforward, and helped make buying a new car much less stressful than I expected. I'm absolutely loving my new Impreza and would definitely recommend them to anyone in the market for a vehicle.â
Sandy Fonville
Jun 12, 2026
Rating:
âThis was the best car buying experience Iâve ever had. The salesman was a rock star, finance dude my angel and I adore the car⊠adore!!!â
bret watkins
Jun 9, 2026
Rating:
âHad a 1030 service appointment due to my scheduled. I showed up at 9 am to just drop it off. basically was told can't do that come back at 10:30. That's what appointments are for. So if you have a busy schedule don't bother with Douglas Subaru because you can't drop off your car before your appointment time. Keep in mind was not asking for it to be looked at prior to appointment just wanted to drop it off. Big let downâ
Lisa Slaughter
Mar 26, 2026
Rating:
âI had an excellent experience at Subaru of Waco! My salesperson, Clinton Bon Slaughter, was outstanding from start to finish. He made the entire process smooth, stress-free, and I never had to worry about a thing. He truly took great care of me and made sure I was comfortable every step of the way.
The entire teamâfrom finance to the rest of the staffâwas professional, friendly, and easy to work with. You can tell this dealership really values their customers.
I absolutely love my Subaru Forester and couldnât be happier with my decision. If youâre looking for a great car-buying experience, I highly recommend Subaru of Waco!!â