Douglass Subaru

4.7 Google
Open Today:

8:30 AM - 7:00 PM

Google Customer Reviews

Joe

Sep 3, 2026

Rating:

“Thank you for outstanding customer service at your dealership took My granddaughter‘s car to Repair flat tire . It was not Repairable , they ordered a new one new one . That came in damaged August 28. They re-ordered it and installed it on August 31. The staff at Douglas Subaru were very professional and kept me abreast of all that was going on. here’s a photo of the damaged tire. Sincerely yours Sergeant first class retired US ARMY Jose Cuevas 🙏🙏🙏🙏”

Tasia Timm

Jun 17, 2026

Rating:

“I recently purchased a new 2026 Impreza from Douglass Subaru in Waco, and I had a great experience. The entire process was smooth from start to finish, and the staff made everything easy without making me feel pressured. They answered my questions, kept things straightforward, and helped make buying a new car much less stressful than I expected. I'm absolutely loving my new Impreza and would definitely recommend them to anyone in the market for a vehicle.”

Sandy Fonville

Jun 12, 2026

Rating:

“This was the best car buying experience I’ve ever had. The salesman was a rock star, finance dude my angel and I adore the car
 adore!!!”

bret watkins

Jun 9, 2026

Rating:

“Had a 1030 service appointment due to my scheduled. I showed up at 9 am to just drop it off. basically was told can't do that come back at 10:30. That's what appointments are for. So if you have a busy schedule don't bother with Douglas Subaru because you can't drop off your car before your appointment time. Keep in mind was not asking for it to be looked at prior to appointment just wanted to drop it off. Big let down”

Lisa Slaughter

Mar 26, 2026

Rating:

“I had an excellent experience at Subaru of Waco! My salesperson, Clinton Bon Slaughter, was outstanding from start to finish. He made the entire process smooth, stress-free, and I never had to worry about a thing. He truly took great care of me and made sure I was comfortable every step of the way. The entire team—from finance to the rest of the staff—was professional, friendly, and easy to work with. You can tell this dealership really values their customers. I absolutely love my Subaru Forester and couldn’t be happier with my decision. If you’re looking for a great car-buying experience, I highly recommend Subaru of Waco!!”