Visalia Auto Center

““Visalia Auto Sales” Such an amazing experience both gentlemens were very nice ,professional and the over all experience was beyond great would highly recommend to everybody! Most places treat you like customers only ☝️ but theses gentlemen treats you more welcoming ensuring you have a great experience and overall answer any questions you may have they go above and beyond! Thank you 😊 my daughter really loves her car!”

“We had such an amazing experience working with Rene Villarreal at Visalia Auto Center while purchasing our Tesla! From start to finish, Rene was professional, knowledgeable, patient, and genuinely cared about helping us find the perfect vehicle for our family. He made the entire process smooth and stress-free, answered every question we had, and went above and beyond to make sure we were comfortable and excited about our purchase. You can truly tell he cares about his customers and takes pride in what he does. If you are looking for someone honest, friendly, and dedicated to helping you, I highly recommend asking for Rene Villarreal. Thank you again for making this such a great experience for us!”

“We are very pleased with our purchase of our Traverse for our family. My husband and I came in to see couple of the traverse and we knew we found the right one. Visalia auto center were really nice people, we did had a few bumps while we were trying to purchase the car but overall they made it work for us. I would come back here again in the future.”

“I had a great time working with Visalia Auto Center to find the right car for me. The vehicle was a great price, and Taha was able to answer all the questions we had. He and Henry were very kind and welcoming, and the process only took a little under 2 hours for everything. They were very transparent and the process was easy and simple. Overall, I had a 10 out of 10 experience and I would say they are defiantly worth giving a call or paying a visit.”

“I initially contacted Visalia Auto Sales on April 11th to discuss pricing on a few vehicles. The representative I spoke with over the phone was kind and professional, which I appreciated. However, after following up and expressing clear intent to purchase, I was left waiting for a response. When I reached out again on Monday, I provided specific prices I was willing to pay for three different vehicles I was seriously considering. I was then informed that pricing was non-negotiable—despite previously being told that my offers would be discussed with management. Additionally, days prior to that call, my husband and I visited the lot in person to look at vehicles. Unfortunately, the customer service we received from another associate was very lacking. There was little to no information provided, and we were essentially directed to look things up ourselves. It’s disappointing when sales representatives rely on their website for basic details—if that were the experience I was looking for, I could have simply stayed home and done that on my own. As I made clear from the beginning, I was a serious buyer and did not want to waste anyone’s time, including my own. Unfortunately, the lack of follow-through, communication, and overall customer service did not meet the level I was expecting. I ultimately took my business elsewhere and paid cash for a Tahoe within the exact price range I had originally shared. The experience I had at the other dealership reflected the responsiveness and professionalism I was expecting from the start. I am very disappointed that this was my experience after hearing, so many reviews about this facility. It is a shame that I took my $27,500 elsewhere due to these two experiences. I would kindly suggest revisiting customer service practices, communication, and overall client engagement to better serve the Visalia and surrounding communities and to help grow the business.”