Rk Chevrolet Buick Subaru

“My wife and I bought a used 2021 Tahoe from RK Chevrolet back in the first part of May. They were great to deal with during the buying experience and worked with us on a couple cosmetic issues we had with the car. Unfortunately that's about where the good service ended. Just a day or two after purchasing the car we discovered the back window leaks water like a waterfall. We were stuck in the car wash with water pouring in the back window. We immediately told RK about the issue and said that due to the fact that we were from 4 hours away we wouldnt be able to get back down there for about 2 months. They said that was fine, just bring it in and they'd look at it. After they looked at it they said they couldnt find anything wrong with it and that we'd need to bring it back another day to have the body shop look at it. I reminded the service dept that we were from out of town and that we couldnt just bring it back the next day. They suggested we take it to our local dealer and have them look at it. RK Service couldn't give me a straight answer on whether or not RK would still cover the reapir if another dealer performed the work and suggested I talk to the used car side of RK. All that say, I've left at least 2 messages with the used car manager and I have yet to receive a call back. We just want our car waterproof before this drought ends. UPDATE: I just needed to get in the hands of the right person, Hannah Cooper with RK made it happen! Thanks for getting this issue resolved.”

“I live in California, but this is the 2nd/3rd time buying from RK because they have some of the best prices I've seen online, even better than the local Subaru dealers near me. Plus the free shipping after a certain $ amount makes it a no brainer. They'll always be the first place I check when I'm looking for OEM parts.”

“Purchased a part for a new Tacoma through their online parts department. Going OEM is the only way to go. This dealership had a great price on a part I was searching for, and shipped quickly and securely. I would purchase other items from them. Excellent experience.”

“I had an issue with figuring out the size of my 2018 Subaru Impreza Sport’s front rotors. I called around to all the local auto part stores and I couldn’t get that information. I used parts.subaru.com and immediately found all specs and sizes for everything in regards to my car by using the VIN. I was able to find the disc rotors, check-out, and receive confirmation the next day that the parts were delivered and ready for pickup. And to make everything even better, I found that their prices beat all local retailers. Amazing experience and prompt service!”

“Great people to order online from, I know currently with everything going on it takes time to get things through the distribution system. Pleasantly surprised that the parts department emailed me updates regularly without asking and I appreciated that. Will order from again!”