Paul Thigpen Chevrolet Buick GMC

“Let me start by saying that I’ve purchased 3 vehicles from Paul Thighpen, 2 within the last 30 days. Nate Morris has been an amazing salesperson and the reason why I drove 2 hours one way to purchase my last 2 vehicles last month. One of the vehicles needed a rear view mirror replaced. The dealership agreed to replace it, perfect! Today, September 3, 2026, I drove two hours again to get the mirror replaced and I was happy to do so. Julian was my service advisor. I was running late. I called. Said not a problem will take care of you. Great. 20 minutes after arriving, my car went in inside the Garage. A friend of mine joined me for the ride. About an hour later, my friend has my car keys. Let me say that Julian was not there when I checked in, so how did he know to give him my car keys? My friend tells me that my car repairs are done. Julian is nowhere to be found. Julian has not called my name. I do not want to take for granted that the rearview mirror replacement was free (Although I was told it was going to be). I don’t know where my vehicle was parked. So I’m standing in the service department waiting for someone to help me. A lady comes From inside her office and asks if I needed help. I can only assume that she may be the service manager? I explained that Julian was my service advisor. He had given my car keys to my friend. I have no paperwork., I don’t know if I owe anything and furthermore, I don’t know where my vehicle is at. She actually gave me this look like… What? She said OK let me see what’s going on. She calls Julian on the phone. To find out what’s going on? Perhaps as you’re reading this, you’re thinking I’m making a mountain out of a Mohil, But I did not like it one bit. I certainly did not appreciate Feeling like I was just tossed on the side. Whether I’m paying for the rearview mirror or not, it should not matter. Julian fell short of doing his job, at least with me and that’s my opinion and that’s how I feel about it. I’m thankful that Paul Thighpen Replaced the mirror, but I’m not impressed by the service department one bit especially Julian. Please do better!”

“10/10 recommend dealing with Kaycie Smith and Dave Anderson. God worked through these amazing people. They made the impossible happen for me. I was way upside down on a vehicle that was not worth what I owed. They got me in a BRAND new Chevy equinox for less interest rate and cheaper payment!!”

“We had such a great experience! We drove 1.5 hours just to look at a vehicle, and after our experience, we’d absolutely make that drive again without hesitation. Greg was fantastic to work with, but honestly every person we encountered was incredibly kind and helpful. We couldn’t be happier with our purchase and highly recommend them to anyone looking for a vehicle!”

“Jazzy made our buying process quick and easy. We absolutely did not want it to take all day. Jazzy made sure we understood all of the features on our Traverse. It was amazing how well the whole team worked together. The entire experience was top notch.”

“I recently purchased a vehicle from Paul Thigpen Chevrolet they was very helpful and Cody Strickland was on point I told him wat I was wanting and he done it Cody didn’t hesitate, and got right on it. Very nice people. Great job Cody keep up the good work. We need more people like you to help the people that trying their best to get the best deal and plus Paul Thigpen Chevrolet advantage plan great you can get an oil change for $26. Any other place is 100 or more great place and good people Thanks again Paul Thigpen Chevrolet”