
Google Customer Reviews
Mehdi Tarokh
Jul 13, 2026
Rating:
“⭐⭐⭐⭐⭐ Excellent experience at Honda Van Nuys Service Department! Tony was professional, knowledgeable, and made the entire process quick and easy. The prices were fair, the service was outstanding, and the waiting area was clean and comfortable with great amenities. I trust this team completely and won’t take my car anywhere else. Highly recommended!”
Russell Deutch
Jun 30, 2026
Rating:
“The service I received was outstanding! The associate named Ron, is Incredible! Very patient spent countless hours making sure I was comfortable and all my questions answered and that the vehicle I selected was the right match for me. The general manager, Brian as well spent time meeting me and going way above and beyond to make sure that we were able to get a deal together that was comfortable for my budget. Thank you for an amazing customer experience. In addition, your dealership is Christine, and all of the associates were friendly and courteous! I am very happy with my new Honda Accord!”
Delms Alarcon
May 20, 2026
Rating:
“The experience was quite unsatisfactory. I made an effort to arrive punctually for my scheduled oil change, only to find myself waiting over 30 minutes just to be checked in. After an initial 15-minute wait, I went inside and was informed that they were occupied with paperwork and that I should wait outside. I waited for another 15 minutes, then returned inside to inquire about the situation, and was told that no one was aware that I was waiting to be checked in, despite my car being the only one with a cone on top. It was rather disappointing to observe such a lack of urgency in assisting a loyal customer.”
Brittany Hammond
May 11, 2026
Rating:
“This is the 4th vehicle I have leased here, and I will continue to lease from here. They make the process quick and easy… dare I say enjoyable. I always work with Victor- highly recommend. This time for finance I worked with Carl, and he was amazing as well. I have never had a bad finance experience though. If you are looking for a Honda, definitely go here!”
Elizabeth Valencia
Feb 8, 2026
Rating:
“If you're in the market for a car I def recommend Charles Martinez over at Honda at Van Nuys!
Buying a car felt overwhelming going into it, but Charles completely changed that experience for me. My sister and I went together, and from the moment we arrived, he made us feel comfortable, safe, and genuinely taken care of. He was incredibly patient, accommodating, and honestly so funny--it made the whole experience feel relaxed and enjoyable instead of stressful.
He took the time to talk with us, really listened to what I needed, and was completely transparent and honest with all the numbers, which I truly appreciated. I never once felt pressured--only supported every step of the way. He was very kind with each question or concern we had.
I drove off in a car I absolutely love, feeling excited and confident in my decision. I can't thank Charles enough and would recommend him without hesitation!”