
Google Customer Reviews
Luis Gonzalez
Jul 14, 2026
Rating:
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I had an outstanding experience at Ford of Upland! From the moment I walked in, everyone was friendly, professional, and made the entire process stress-free.
A special thank you to Nate Vaughn, who was an excellent salesperson from start to finish. He was knowledgeable, patient, and took the time to answer all of my questions without ever making me feel pressured. He made sure I found the right vehicle for my needs and made the buying process smooth and enjoyable.
Iâm extremely happy with my new 2026 Ford Maverick and couldnât be more satisfied with the service I received. If youâre looking for a new vehicle, I highly recommend asking for Nate Vaughn at Ford of Upland. You wonât be disappointed!
Thank you, Nate, and the entire Ford of Upland team, for a fantastic car-buying experience!â
Paul Becker
Jul 13, 2026
Rating:
âI had a good and clean experience purchasing my 2023 Kia Soul from Nate at Ford of Upland. Nate was genuinely friendly, honest, easygoing, and never made me feel pressured. He has that likable, down-to-earth âgood olâ boyâ personality that immediately made me feel comfortable. He listened to what I was looking for, treated me with respect, and made the entire process feel straightforward and stress-free.
This experience was a complete contrast to what I encountered at two Toyota dealerships earlier that day. At Toyota of Claremont, I did not feel listened to at all. I clearly explained what type of vehicle I wanted and what I could realistically afford, but they continued trying to sell me something that was almost the exact opposite of what I had requested and way way out of my price range.
At Crown Toyota, I was also disappointed with the appraisal of my truck i was trading in. The person evaluating it made statements about the vehicle that I did not believe were accurate (made up), and it felt like those claims were being used to justify a much lower offer.
By the time I arrived at Ford of Upland, I was tired and frustrated with the entire car-buying process....not to mention I hate the entire car buying thing from the beginning anyways. You always feel like you're getting screwed. Nate completely changed that experience. He treated me like a person rather than just another sale, and I drove away happy with the vehicle I purchased.
I highly recommend asking for Nate if you visit Ford of Upland. He is honest, personable, professional, and truly a pleasure to work with. I give Nate a full 5 stars for being the complete opposite of what a typical car salesperson is known to be. As far as Ford of Upland, I give them 4 stars as I don't think I can ever give a car lot 5 stars.......â
Ross Montoya
Jul 6, 2026
Rating:
âPrescilla was very helpful and knowledgeable on the purchase process, didnât feel rushed as other dealers do to push a deal through. She was patient and found me the exact model and trim I wanted 10/10 experience!â
J Wok
Dec 27, 2025
Rating:
âI recently purchased a customer order vehicle. I can say I really liked this dealer vs Sunrise ford. Taylor was in touch and communicative with our order and providing us updates for the last 3 1/2 months. We definitely appreciated that. One thing I would say has some opportunities is, the wait time on a straight forward purchase. I didn't except to be there for 3 hours. Once we got to financing we were quickly done and the finance director was great as well. Just the wait time from finalizing the final price to the finance manager was too long especially because we knew the pricing of the customer order and I think we could've be done sooner. But we love our new Ford 2026 Expedition. I will definitely do another customer order in the future.â
Elias Gutierrez
Nov 11, 2025
Rating:
âExcellent service by John and the manager Jose. Great experience buying my new F150!!! It was special ordered and my son also came out with a new maverick!! Guys I highly recommend Ford of Upland.â