Stohlman Volkswagen Inc

“Not sure if I can trust them. Car has been fine, no oil leak until I took my car there for regular service and they did multipoint check, told me my oil separator needs fix. After the service, my car started leaking oil. There is a review here on Google map mentioning something similar”

“Six+ years serviced only at VW dealers. After Stohlman’s warranty engine replacement: unsafe car, junkyard parts, lies, and police trespass. I was a loyal customer for over six years, and my Tiguan’s maintenance history is clean and traceable: for 6+ years, ALL service—including routine maintenance, tires, and brakes—was done only at Volkswagen dealerships. That means VW dealer systems have extensive records on my vehicle. Those records can confirm two key facts: • Before Stohlman’s engine replacement, I did NOT have these concerns (loss of turbo power, burning/fuel odor, abnormal fuel economy, etc.). • Before Stohlman had custody of my car, I did NOT have replacements of the front LED headlight assemblies, the exhaust/catalyst system, the steering rack, or the body subframe (as shown by VW dealer service history/repair records). In May 2025, Stohlman performed a warranty engine replacement. The moment I got the car back, it was immediately unsafe / not right: severe loss of turbo power, burning/fuel odor, abnormal fuel consumption, and other drivability issues that were not present before drop‑off. I returned within the warranty window with a scheduled appointment. During the road test—before we even returned to the shop—VP Joe told me (captured on my recording): “no more argument, no more service.” Minutes later, instead of diagnosing what he said he would check, the dealership refused service, called police, and had me trespassed. Then Stohlman pushed a false story about my behavior. They lied to their own staff and lied to police by claiming I was “screaming” / “making a scene.” My contemporaneous recordings do not match that narrative. A dealer can refuse service. What you do NOT have the right to do is defame a customer to justify refusing warranty obligations. The most serious issue: my vehicle appears to have been stripped of original OEM components and returned with junkyard/salvage parts of unknown origin—without authorization and without disclosure on the repair order, the theft amount over $12,000: • Front LED headlights: Before the repair, my lights were crisp white/blue LED. After the repair, the front lights turned dim/yellow, with debris inside the housings—and they also damaged my right-side marker light. • Exhaust/catalyst/muffler: the part numbers/markings do not match the VIN-based OEM specifications. • Subframe/steering rack/exhaust area: multiple components show yellow paint markings commonly associated with used/salvage (“junkyard”) parts, despite no prior replacement history. So I’ll ask the only question that matters: If these parts were never replaced before Stohlman took custody, where did these junkyard parts come from—and where are my original OEM parts? To be clear: this is theft and lying, and the police trespass looks like it was used to shut me up and block accountability. Given the missing/mismatched OEM components and the inconsistent statements I encountered, I filed a police report regarding the apparent theft of parts from my vehicle. I hope law enforcement can provide the community a clear answer soon—people deserve to know the truth. And to my neighbors and fellow VW owners: if you’ve experienced similar issues, I’m willing to join forces to build a public, evidence-based platform to share documentation and help uncover what really happened. To my shock, Volkswagen Corporate refused to investigate or protect my consumer rights. Their stated reason (in writing, via email) is that their dealerships are privately owned and independently operated, so corporate cannot force them to resolve workmanship or operational issues. This is unacceptable. If I had known that VW offers zero oversight or protection when things go wrong at their authorized service centers, I would never have bought a car from this brand. They are effectively abandoning their customers when we need that brand assurance the most.”

“Our salesman, Wali, was very knowledgeable and helpful. He was easygoing and went out of his way to make the experience of buying a car smooth and efficient. He was able to answer all our questions. And even came to the dealership on his day off - just as a snowstorm was starting to finalize our deal! All in all a great experience.”

“I cannot say enough about the team at Stohlman! Right from the beginning of our purchase until the end we were treated with the utmost respect. We went to a few other Volkswagen dealers in the area and this was the place we felt the most comfortable. Thank you for making our purchase memorable. Our salesman Mujeeb made sure he found us in the vehicle we wanted and bent over backwards to get us where we wanted to be. This is the place to buy if in the market! Thank you Mujeeb and all of the managers!”

“I had such a great experience buying my brand new 2026 Tiguan SEL R-Line from Stohlman Volkswagen of Tysons Corner! A big thank you to Mark Weinstein (Sales Manager) who helped me pick the perfect car and was super helpful as always. Romario my Sales Advisor was great — he walked me through all the car’s features and made sure everything was ready and smooth before I drove off. And thanks to Larry Schiro and Chris from the finance team for making the paperwork part so easy. They were both very honest, transparent, and took the time to explain everything clearly. The whole team made the process simple and stress-free. If you’re looking to buy a car, I definitely recommend checking them out — they really care about their customers and provide top-notch service!”