
Google Customer Reviews
Katie Hroncich
Feb 1, 2026
Rating:
“From start to finish, this was the easiest and most transparent car buying scenario I’ve been in! I’ve been dealing with a TON of dealerships from Houston to Dallas…for days and weeks at a time. I decided to call Patterson VW at the last minute and that’s when Keven Cruz answered the phone…thank goodness he did! My NYC friend! He made this entire process an absolute breeze. I knew what car I wanted, what I wanted to pay, and needed to settle everything over the phone before driving in. He and the head finance manager (I forgot his name) helped get everything sorted out before coming. On the drive there, I was hesitant as the last dealer I drove an hour and a half to surprised me with an extra $5k than what they disclosed over the phone. To my delight, everything Keven and finance guru promised was what they delivered when I got there! There was no pressure, no tactics…none of the stuff I was getting from the other dealers. It was an easy and honest sale. He made the car buying process a treat when we all know it can be a huge pain in the tush. Thanks, Keven and the folks at Patterson VW. If you’re in the market for a new vehicle, call them and ask for Keven!”
Kimberly Nichols
Jan 22, 2026
Rating:
“Back in December my husband and I went here to get a new car.
Kevin Cruz , he is best. Very professional and very helpful. He explains everything we need to know to get into our first new vehicle. We got into brand new 2025 Volkswagen Jetta. He makes you feel very welcoming to Volkswagen family.”
Hope Phillips
Jan 22, 2026
Rating:
“It was great. I needed a new car battery. They got me in very quickly. The service man explained everything to me in detail and told me the price before they did the installation which was nice. I was out in a short amount of time. Very, very pleased with the entire experience.”
Madison Lackey
Nov 20, 2025
Rating:
“Scott and Rudy were awesome. Scott got us right in and went out of his way to make sure we were taken care of. Rudy showed us the Turbo that was broken. We super appreciate everyone at the Service Department and beyond who helped us. We had a meeting out of town and were going to be driving 8 hrs away. Super quick, efficient, and thoughtful service.”
Teri Bedford
Oct 21, 2025
Rating:
“Jairo is the BEST! He worked hard to make our experience the easiest, most relaxed it could possibly be. Josh was informative and patient when making the numbers work for us. I highly recommend Jairo and Patterson for your next car buying experience! 100/10!!”