Toyota of Tampa Bay

“⭐️⭐️⭐️⭐️⭐️ Absolutely Outstanding Experience with Floyd Royal at Toyota of Tampa Bay! Working with Floyd Royal was hands-down one of the best car-buying experiences we’ve ever had. From the moment we walked in, he treated us with genuine respect, patience, and professionalism. Floyd made our trade-in process incredibly smooth, walking us through every detail and ensuring we received a fair and competitive value for our vehicle. What truly set Floyd apart was his dedication to helping us find exactly what we wanted, and he delivered. Thanks to his guidance, we drove away in a brand-new 2026 Toyota Prius that exceeded our expectations in every way. He explained the features clearly, answered all of our questions, and never once made us feel pressured. If you’re looking for someone who is knowledgeable, honest, and truly committed to taking care of his customers, Floyd Royal is the person you want to see. We’re beyond grateful for his help and couldn’t be happier with our new Prius. Toyota of Tampa Bay is lucky to have him! Highly, highly recommended! 🚗✨”

“Hands down the best car experience I’ve had. Charly Jimenez was the best car salesman I’ve ever gotten the chance to work with! He is transparent, advocated for me, and made my experience a dream. Edgar was the best finance manger as well, he was kind, kept it super simple and was understanding. Christian Paledino was also so kind and made the finance part less nerve wracking and more smooth. I couldn’t recommend this dealership enough!! 🧡”

“I recently had an outstanding experience with my car purchase that did not start out very well. The vehicle that I originally wanted to purchase was no longer available for sale. The Finance Mgr. Nidal Hatoum, exceeded my expectations by finding a better option with less miles and in better condition. He was very welcoming, courteous, and patient with me during my frustration and made my experience an exceptional one. When I arrived to pick up the vehicle, he was wiping it off ensuring that it was spotless for me. Thank you, Toyota, for your outstanding customer service!”

“I had such a great experience at Toyota of Tampa Bay! My sales guy Yousef made the whole process super smooth with no hidden fees or surprises — everything was exactly how we discussed. Dino in finance was awesome too and made the paperwork quick and easy. I recently came back for the tint they owed me, and my service advisor Josh had me in and out in about an hour and a half. The tint looks great and they did an excellent job. Overall, everyone I worked with was honest, professional, and easy to deal with. Highly recommend!”

“I had a very disappointing experience at Fletcher Toyota in Tampa. I purchased a 2020 Toyota Corolla only nine months ago, and I’m already facing several issues with the car — visible damages and defects that were never properly disclosed. During the process, I test-drove one vehicle, and when it was time to sign the papers, I was told that car was no longer available. They assured me the replacement was the same year, same model, and in “perfect” condition — just a different color. Unfortunately, that wasn’t true. The car they gave me was in poor condition, and I now feel trapped with an overpriced vehicle that is worth much less than what I owe. When I expressed my concerns, I was told they sell hundreds of cars a day and that they don’t worry if a car is a bit dirty or damaged. That response showed a complete lack of professionalism and care for the customer. I’m sharing this to help others be more cautious and to encourage more transparency and accountability in the sales process. I would not recommend this dealership to anyone looking for a trustworthy experience. What I truly wish is for Fletcher Toyota to take accountability for this situation. I’m paying a high amount every month for a car that was misrepresented and delivered in poor condition. I didn’t feel respected during the process, and this whole experience has affected me emotionally. All I want is a fair opportunity to trade in this car for one that’s actually in good condition, so I can stop feeling taken advantage of. I believe this dealership still has a chance to make things right — not just for me, but to show that they care about their customers’ trust and well-being.”