
Google Customer Reviews
Vicky Cruzfran
Mar 1, 2026
Rating:
“We are so pleased with our 2 vehicles which we just got yesterday! Our sales rep, Justin was amazing. He went above and beyond for us and we are so grateful for all his work in getting us into the vehicles we wanted. We are both extremely pleased with the customer care and support we received for Justin and will definitely send our friends and family to him. He is very kind and knows just how to take care of customers. So happy we worked with him.”
umid panahov
Feb 20, 2026
Rating:
“I had a great experience buying my car, and a big part of that was thanks to Justin Smith. From the beginning, Justin was honest, patient, and very professional. He took the time to explain every detail clearly, answered all my questions, and never made me feel pressured.
The whole process was smooth and transparent, and he genuinely cared about helping me find the right car, not just making a sale. If you’re looking for someone trustworthy, knowledgeable, and easy to work with, I highly recommend asking for Justin Smith. Definitely one of the best car-buying experiences I’ve had.”
Chelsea Escalante
Feb 19, 2026
Rating:
“I had a great experience working with Justin Smith at Larson Toyota. I originally walked in last Thursday just to get an idea of what my out-the-door cost would look like and was not planning on purchasing right away. Justin took the time to sit down with me, answer all my questions, and explain everything clearly without any pressure.
I initially came in interested in a RAV4, but after listening to what I was actually looking for in a vehicle, he showed me the Corolla Cross instead — and I honestly fell in love with it. It ended up being the perfect SUV for me. I really appreciated how knowledgeable he was and how honest he was throughout the entire process. You can tell he has a lot of experience in the industry.
He was extremely patient and gave me the space to go home and think about it over the weekend. I came back and signed the paperwork today feeling completely comfortable and confident in my decision.
Justin is very kind, professional, and never pushy, which made the whole process stress-free. I would absolutely recommend anyone looking to purchase a vehicle to go see him at Larson Toyota.”
trinityy'
Dec 16, 2025
Rating:
“5 Stars! Exceptional Service and Above and Beyond!
I recently purchased my first car, a 2018 Toyota RAV4 XLE Hybrid, from Larson Sales Toyota in Tacoma, and I couldn’t be happier with the experience! My Nana, a legally blind veteran, recently had mouth surgery and needs extra help at home, so I live with her to assist. I was in need of a reliable vehicle, and Justin Smith from Larson Sales Toyota went above and beyond to make the process smooth and stress free.
On December 12th, Justin drove the RAV4 all the way from Tacoma to my house in Olympia just for me to test drive it. Despite the heavy traffic, he made the trip without hesitation. After I decided to purchase the car, Justin didn’t stop there. He drove me back to Tacoma to sign the paperwork and then drove AGAIN returning to my house with the necessary documents so my Nana could sign them comfortably at home. His dedication didn’t stop there—he made the round trip back to Tacoma AGAIN to deliver the paperwork to his boss. Justin treated us like family, making the entire experience as convenient and comfortable as possible, especially given my Nana’s situation.
I can’t recommend Larson Sales Toyota and Justin enough! Their exceptional service, genuine care, and commitment to customer satisfaction truly set them apart. If I could give more than 5 stars, I absolutely would. Thank you, Justin and Larson Sales Toyota, for making this such a memorable experience! 🚗🌟”
Gabby Rivera
Nov 30, 2025
Rating:
“My first big purchase and Elizabeth Wolfe helped made it all happen! She was very personable and helpful. Because of her timeliness and reassurance, I was able to pick the car that was best for me, and not once did I feel pressured. I appreciated all the effort she put into making sure I was happy! I really appreciated how friendly the atmosphere was. Also a big thanks to Dustan Burns for finalizing the process in the most personalized/effective way.”