
Google Customer Reviews
Brad Collins
Jul 8, 2026
Rating:
“I want to begin by detailing how absolutely disappointed I was in my experience with the Clay Cooley dealership in Arlington, Texas. I took my family to the dealership in Arlington Two hours away to purchase a ram warlock that was listed on CarGurus for 43K and when I got there, they tried to bait and switch to the point where the ram was 60 K out the door after it was all said and done. I walked away from the deal very disappointed as I was in need of a truck to get back to work on WTX. Throughout this whole exchange I was messaging Tony with Patterson since Patterson does price match. Tony Richardson was very helpful in selling me my new 2026 ram rebel. Whereas did not have the truck I was necessarily looking for they did cut me a huge deal on the rebel. They were very patient in working with me on finding the right truck with the right warranty package. I was very lucky to be able to get a seven Year unlimited mile warranty. I drive a lot back-and-forth to West Texas, and I’m really looking forward to all of the creature comforts that the ram rebel has to offer. My advice: don’t trust a damn thing Clay Cooley has to offer and go see Tony at Patterson Tyler. They did right by my family 💪🏻”
Jeff Arnold
Jun 7, 2026
Rating:
“Purchased a 2025 Jeep Grand Cherokee Limited from Nick Owen. This was a five start experience from start to finish. Nick made the entire process quick and simple. We knew what we wanted heading in and Nick never tried to sale us on anything else. He listened to us and met all of our needs perfectly. I have purchased vehicles from Nick before and will continue to do business with him. Patterson’s facility was nice and clean. The staff there were more than welcoming and happy to help with anything we needed.”
Daniel Thompson
Jun 1, 2026
Rating:
“I made my first dealership vehicle purchase here. I was a bit nervous going in since it was a new experience for me, and it wasn't nearly as intimidating as I was expecting. Parker Brady made me feel super comfortable, answered all of my questions with no fluff or half baked replies, and he did everything he could to make sure I got the best rate possible. For my first time purchase from a dealership, I was and am super pleased with the services provided.”
Stephen Russell
Mar 7, 2026
Rating:
“We were stranded late on a Saturday after losing my keys, we were over 2 hours from where we live. Laura and Brian in the service department worked tirelessly to find a solution. I had an odd key that was not in stock. They called and called, worked double time and made it happen. They could’ve easily told me I was out of luck but they did not do that. They just kept working on it until they found a solution and they were kind and generous the whole time. I was able to get my family and all of our belongings home and they made a difficult situation so much better. They could have easily blown me off, but they did not do that. I would recommend them and the service department anytime. Thank you all again!”
Christian Herrera
Mar 2, 2026
Rating:
“A bunch of untrustworthy, incompetent shady people.
I waited over three weeks for my truck to go through their tech inspection. During the wait, I had to call them to get any sort of update or a timeframe. Which I was quite literally blown off or told it would be done “tomorrow” which was a lie always.
I was told lies from day one. After being told x, y, and z were being done I finally received the truck after over three weeks.
All to get a filthy truck, interior smells like smoke, alignment is off, steering wheel leather and trim is peeling badly, the driver side mirrors power feature does not work, sway bar end links are shot and raddles over any bump causing sloppy driving, cigarette burn on driver seat with white paint splattered, door panel wood trim and door panel plastics are faded.
They even turned off brake sensors instead of fixing them!
Very disappointed with the amount of shady business going on here. Be very cautious wasting time and money here.”