Turlock Chrysler Dodge Jeep Ram

“My family and I recently visited to look at a car and ended up purchasing a commuter vehicle for my husband. From start to finish, the entire team was friendly, welcoming, and incredibly helpful. Bryant assisted us throughout the process, and he did an outstanding job. He was knowledgeable, patient, and made sure all of our questions were answered. We also had our toddler with us, who was a little cranky, but the team was so understanding and worked around him to make the buying process as smooth and stress-free as possible. We truly appreciate the excellent customer service and are extremely happy with our purchase. We would definitely recommend CDJR to anyone looking for a great car-buying experience!”

“We had an amazing experience! Our new friend Jerry and his entire team provided outstanding customer service from start to finish. They made the whole process easy, stress-free, and enjoyable. We drove away with the truck of our dreams, and we couldn’t be happier! Thank you, Jerry, and everyone at the dealership, for treating us so well. We truly appreciate the excellent service and highly recommend you to anyone looking for a new vehicle!”

“I had a very disappointing experience with Turlock Chrysler Dodge Jeep Ram located in Turlock. I brought my car in for service yesterday, and after getting it back, I noticed damage to my dashboard with visible stains/spots all over the screen that were not there before. I provided photos and explained the issue, but the dealership refused to take responsibility for the damage caused during the service. It is extremely frustrating to trust a dealership with your vehicle and then be ignored when something goes wrong. Customer service and accountability are clearly lacking here. I expected professionalism and honesty, but unfortunately I did not receive either. I would not recommend this dealership based on my experience.”

“We recently purchased a Jeep Grand Cherokee from this dealership and had an exceptional experience. The owner was incredibly helpful and welcoming, making me feel like part of the family. Armando, the dealer, was particularly helpful, taking the time to explain everything in detail. The financing process was also seamless, thanks to the friendly and efficient staff. Overall, we are extremely satisfied with my purchase and would highly recommend this dealership.”

“Jerry is an excellent salesperson, but unfortunately that is where the positives end. The finance manager is extremely pushy and prioritizes selling extended warranties over transparency and customer trust, no different from the worst dealership experiences. What is completely unacceptable is the lack of honesty regarding the vehicle’s maintenance. When questioned about services that were not performed, management could not give a straight answer or take accountability. This level of dishonesty over something so minor is alarming and reflects poorly on the dealership as a whole. It is very clear that this dealership is focused solely on closing a sale rather than building long-term customer relationships. Buyers should proceed with caution. Sacrificing credibility and reputation just to secure a sale is short-sighted and unprofessional. If they lie about a $20 filter im sure they dont do maintenance to the vehicles like they lie and say they do. Additionally, repeatedly suggesting that I bring the Ram back for a “re-detail” feels more like a tactic to smooth things over than a genuine effort to address the underlying issue. Overall, this experience demonstrates a sales-first, integrity-last approach that I would not recommend to others.”