Tulsa Hyundai

“I bought a brand new Santa Cruz a few months back. Get home and there’s standing water in the tail light. No worries, we took it back expecting a fix. Instead, we were told it is a non issue.. we bought the car in early May and in late August have yet to receive a second key despite multiple attempts to do so. Management has not called back. Also, if you’re expecting transparency when looking at pricing online for this dealership, don’t be fooled. They are aware of these price differences and essentially shrugged it off. Random appointments have been scheduled without consulting us and when we call to inquire they can’t answer as to what the appointment was scheduled for. While I’m happy with the car, everything service-wise was subpar. We will be going through another dealership for maintenance as we’re tired of getting the run around at this dealership. I bought a new car for peace of mind. Save yourself the stress & avoid this dealership. ✌️”

“Very friendly and accomodating front staff. Their obsession with offering the customers a bottle of water is endearing. I did spend more time waiting than I anticipated, but that's probably to be expected at any dealership. The used vehicle I bougth was a realtively good price, but the interior was filthy from the previous owner. I wanted to negotiate a lower price, so I could pay to have it detailed, but the salesman said they would detail it on site. For as long as I waited, they did a terrible job detailing it. There is still pet fur all over and trash from the previous owner. I will still have to pay someone to detail it.”

“Our buying experience was phenomenal! I cannot thank Daniel Garcia enough for his help in finding my son his college vehicle. He gave us options and walked us through the process. Never once was this gentleman pushy(which most can appreciate when making a large purchase). I will definitely be returning to purchase a vehicle from him! Thank you Mr.Garcia!!! My son is happy and momma feels safe with him driving on the road in his new Hyundai Elantra! BTW this is our first Hyundai purchase!”

“After seeing on their website a couple of vehicles at a substantial discount, I called the dealership. I was connected to a salesperson who tried to convince me to “come in and test drive them”. I explained to the young man that I lived a significant distance from Tulsa and would only come in if I was fairly certain of purchasing a vehicle. I attempted to discuss the vehicle ads I had seen, but he was persistent that I come in. I said I would think about it. I received a couple of automated texts from him asking when I was coming in. There was no response to text from me. After 3 days, I called the dealership’s finance department. I spoke to a nice young man who referred me to a salesperson manager. The sales manager called, and I explained to him that I was willing to drive to Tulsa to purchase, but not to look. When I asked him about the vehicles listed on their website at a price of between $27,000 and $29,000, he proceeded to explain that there was an error on the website, and those prices weren’t valid. The prices were listed on Tuesday and were STILL listed today (Saturday). Actually, those vehicles were priced closer to the $39,000 mark. Ridiculous!! Deceptive advertising. If the website was wrong, it should have been corrected immediately when it was discovered.”

“Spencer is the man. My mother wanted a Lexus but after the way she was treated she wanted to see a Santa Cruz, Spencer came out and showed her a couple vehicles and she decided to buy a new Tucson Limited. The car is amazing and has more features than the Lexus she was looking at. Spencer is also helping with delivery when she flies back over from Hawaii in the middle of the month. Customer Service like this is hard to find, keep him around.”