AUTONATION ACURA SOUTH BAY

“My husband and I purchased a vehicle from Acura yesterday, and it was truly one of the best car-buying experiences we've ever had. A special thank you to Adrian, our sales consultant, who was incredibly patient, knowledgeable, and never made us feel pressured throughout the process. He took the time to answer all of our questions and made sure we felt comfortable every step of the way. We would also like to recognize Z in Finance, who was equally professional, friendly, and knowledgeable. He explained everything clearly and made the financing process smooth and stress-free. A shout-out as well to the Sales Manager, whose name unfortunately escapes me, but I do remember he was a proud Long Beach Poly graduate—Go Jackrabbits! He was welcoming, professional, and helped make the entire experience enjoyable. My husband and I have purchased numerous vehicles over the years, and we can honestly say this was one of the best car-buying experiences we've had. The entire team was friendly, professional, and genuinely focused on customer service rather than pressure sales tactics. Thank you to everyone at Acura for making our purchase such a positive experience. We absolutely love our new MDX and look forward to recommending your dealership to others.”

“This was my second lease at this dealership, brought my car in for service and decided to test drive an MDX while I was waiting because it was on my short list of next possible vehicle when my lease was up. Phong came out, noticed and greeted my gf and I. Introduced us to Kellie who allowed me to test drive a vehicle. I know that everyone’s experience with numbers regarding a vehicle lease or purchase will be dependent on their own situation, but they both worked together to get me at a number I was comfortable with and they weren’t pushy during negotiations.”

“Acura Southbay was very helpful and provided excellent customer service. My only disappointment lies in the mix up with their call center/appointment line. I scheduled a service for the brake recall. When I showed up, I was told that the parts were not available which was annoying to hear after I made the trek there. This was my 1st visit at their location after calling several dealerships who had no openings. The tech offered no recourse or apology for the misinformation. However, Dave, the GM, was most helpful in expediting my routine inspection, getting me out of there about 45 mins sooner than the tech projected which included filling my wiper fluid. Michael, the other agent who was most courteous, reviewed the recommended repairs. It was nice that they washed my car as it needed it desperately. The GM also saw to it that I left with a full gas tank. How thoughtful and unexpected. What a pleasant end and an overall great experience. THANK YOU ALL for turning around an uncomfortable scenario and sending me away most content. I hope to be a buying customer in the future trading in my 'baby sedan" as I like to call her for another RL like I had 12 years ago.”

“I’ve bought a lot of cars, hands down, the easiest, friendliest customer service I’ve experienced with AutoNation Southbay. From the emails, to the test driving, and financing, the AutoNation Team was transparent and fluid. Thanks David, Jordan, Tri, Phong, and Marsielle. Enjoying my ride!”

“I recently purchased my 2025 Acura ADX from AutoNation Acura South Bay and had an amazing experience from start to finish. Keenan Parsons and General Sales Manager Damian Alisha went above and beyond to make the process smooth, transparent, and stress-free. They were professional, patient, and took the time to explain everything clearly without any pressure. I truly felt taken care of throughout the entire process, which made a big difference. This was one of the best car-buying experiences I’ve had, and I absolutely love my new car. I would highly recommend Keenan, Damian, and the entire team to anyone looking for a great experience.”