Beck and Masten Kia

“We had an outstanding experience buying our 2027 Kia Telluride Hybrid at Group 1 Kia Tomball. From start to finish, the process was seamless and professional. Our concierge, Alex, was attentive and had everything set up before we even arrived, making the whole lead-up feel effortless. Our sales rep, TJ, was personable, knowledgeable, and easy to work with. When we mentioned a competing offer from another dealership, TJ and the team didn't just match it, they beat it, and then added an extra courtesy credit on top, completely unprompted. That kind of initiative really set them apart. We'd already agreed on numbers over the phone, so the in-person visit was quick and efficient rather than the usual back-and-forth. Christine in finance made the paperwork painless and pressure-free, walking us through everything clearly without any of the typical upsell fatigue. We were in and out in about two hours, which is a huge improvement over past dealership experiences, where we've spent half a day just waiting around. Alex, TJ, and Christine were all genuinely great to work with and made us feel valued as customers rather than just another transaction. It's clear this team takes pride in doing right by their customers, and it showed at every step. We love our new Telluride, and we can't recommend Group 1 Kia Tomball enough to anyone in the market for a new Kia!”

“10/10 recommend Group 1 Kia Tomball! TJ is your guy for excellent service from start to finish when purchasing your vehicle. He made the entire process seamless and was genuinely such a pleasure to work with. He was knowledgeable, patient with all of my questions, and never made the experience feel pressured or overwhelming. I visited quite a few dealerships over the last two weeks while looking for the right car, and nowhere else came close to the experience I had with TJ and the entire Group 1 Kia team. The level of service and overall experience really stood out from everywhere else I visited. I’m so happy with my new car and forever grateful to TJ for helping to make it happen!”

“I want to highlight the wonderful person God brought into our lives to help us buy our car: Maria Huerta. She isn't just looking to close a deal; she knows how to treat a customer right and is truly passionate about what she does. She stays in constant communication and makes things work for everyone involved. I bought my car online and live in Baytown, but the exceptional service she provides makes the trip to this dealership well worth it. Great customer service is a rare quality, but Maria brings warmth to every interaction and played a key role in making our dream of owning a new car come true. I highly recommend her. Many thanks to Maria and the fantastic team at Group 1 Kia Tomball.”

“I purchased a 2026 Kia K4 Hatchback, and although the dealership didn't have the exact spec I wanted in stock, they were able to locate one and have it shipped in for me. Santiago was fantastic throughout the entire process. He communicated consistently, kept me updated every step of the way, and was extremely knowledgeable about the vehicle. He went above and beyond to accommodate my needs and made the buying experience smooth and stress-free. I highly recommend working with Santiago if you're in the market for a new vehicle.”

“Muhammad was fantastic to work with! He was professional, responsive, and made the entire process easy and stress-free. He answered all of my questions, was transparent throughout, and never made me feel pressured. Even compared to other dealerships I visited, his customer service stood out. I highly recommend asking for Muhammed if you’re in the market for a vehicle!”