
Google Customer Reviews
Wendy Shively
Mar 3, 2026
Rating:
“I can't say enough good things about them. They were straight forward and to the point. They didn't waste my time with any back and forth nonsense. Being a woman, buying a car can be difficult most of the time and I often feel like I'm getting jerked around like I don't know what I'm talking about. I never once felt that way here. We came from Bloomington to use them because of their customer service. Josh is amazing! Since he's the manager I never had to deal with a middle person going back and forth to get answers. I got an amazing deal on a new car and a very fair price on my trade in. They are kind and helpful. We did almost everything over the phone so that when I went in all I had to do was sign the papers. Tyler was very helpful in the office. I had a few questions about the car and he made sure to find the answers for me. He also called a few days later to check in and make sure I was happy with the car and see if I had any questions. The financial aspect was quick and easy as well. Josh and his team are top notch! My sister also has a Kia Telluride and will be in the market for a new one in the next couple of years. She said she will come all the way from Asheville, NC to use them because I had such a good experience.”
Janell Chatman
Feb 28, 2026
Rating:
“Spencer was my salesman and he was fantastic from start to finish! Josh was incredible as well. Great place to vehicle shop
Thanks guys”
Tammy McCoy
Feb 25, 2026
Rating:
“Tyler Joy did an amazing job.
Had my options ready for me when I arrived.
The cars were ready for me when I arrived, heated seats and cars ready to test drive.
He took time and made me feel comfortable. Helped me set up my Kia App, explained features with me.
Service department was outstanding.
Shout out to Brandon Warnock for congratulating me on my purchase and scheduling my first oil change.
Great Job Lou Fusz your team did a great job! .”
Jennifer
Jan 22, 2026
Rating:
“The entire process with Lou Fusz Kia was seamless. From the first phone call to the drive away the staff was absolutely wonderful. Isaac was my salesperson and his patience with my millions of questions and requests was something to be noted. He was very knowledgeable, professional and easy to do business with. You just don't find this type of customer service anymore. I also worked with Josh, who went above and beyond to make sure everything went well and that I was happy with my choices. There was zero pressure from anyone and they give you the time you need to make decisions. They worked hard to provide the best financing options and to make sure everything made sense. I am not one to purchase a car very often, but when I do again, I will definitely be back to Lou Fusz Kia. I will also be recommending you to friends and family. Thank you all, I love my Subaru!”
Cameran McCarty
Dec 25, 2025
Rating:
“We recently opted to get into a bigger vehicle and found the perfect fit at Lou Fusz Kia of Terre Haute. Our sales associate Issac was great and extremely knowledgeable regarding the different trim and models. The sales manager Josh was extremely easy to work with and helped us get the best deal possible while explaining all of our options to fit our payment into our budget! Finally, Casey was outstanding in the finance office and explained everything thoroughly and helped us feel like well informed buyers with the additional product offerings. Overall, our entire experience was great and pressure free with the entire staff!
Would highly recommend giving them a shot for your next vehicle!”