Dch Chrysler Jeep Dodge Ram Fiat of Temecula

“I had an outstanding experience working with Colby at DCH Chrysler Dodge Jeep Ram FIAT of Temecula. From the moment I walked in, he was professional, knowledgeable, and genuinely interested in helping me find the right truck, not just making a sale and was straight business and honest. What I appreciated most was that there was never any pressure. Colby was transparent throughout the entire process, answered every question I had, and made sure everything went as smoothly as possible. Buying a work vehicles can be stressful, but he made it easy and actually enjoyable and FAST! If you're looking for someone who's honest, responsive, and truly takes care of his customers, ask for Colby. I couldn't be happier with my new truck and will definitely be recommending him to friends and family. Thanks again for making this such a great experience! Dennis was amazing as well facetiming me to show me the vehicle! They both delivered the vehicle to me which was fantastic and very nice of them. Will be buying more company vehicles from them 100%!”

“I had a great experience purchasing a used 2024 Kia EV6 from this dealership. The internet sales manager, Dennis Shoup, made the buying process easy and convenient. I was able to exchange emails and a few phone calls with Dennis and we handled most of the transaction online. It only took an hour at the dealership in person to finalize the sale and drive away with my vehicle. Dennis was friendly and professional, and I appreciate how fun he made my car-buying experience.”

“I dropped my vehicle off on Tuesday for service because it's under warranty. My 2020 Dodge Durango has had to go to the dealership multiple times because the air conditioning doesn't work. I purchased my vehicle from this dealership. Thank God I bought the warranty. This is the fourth time it's been there for the air conditioning and it hasn't been fixed properly. I dropped my vehicle off on Tuesday the 2nd of June 2026. Tomorrow is Friday June 5th. I've still yet to hear from my service advisor on anything. I have left multiple messages with the service department and not had a return phone call at all. And when you do call all you get is an AI assistant that doesn't help you with anything. I even had to call sales just to get to a real person and ask for a service manager. And you know what it got me nowhere. They ended up transferring me somewhere else and all it did was go to another voicemail. This happens to me every time I have to go to this dealership. Hands down the worst customer service ever! I would recommend taking your vehicles to a different Dodge dealership. The lack of communication is absolutely outrageous. I will be heading to the dealership Monday morning and speaking directly to the service manager face-to-face because obviously nobody returns any messages that are left. And based on their performance record on fixing my air conditioning of my Durango they can't fix anything properly. 4 times it's been in for the same problem. They suck!”

“Worth the 2-Hour Drive If you’ve ever dealt with a dealership, you probably already know how this usually goes. This wasn’t that. I worked with Ceasar at DCH Chrysler Dodge Temecula to sell my car, and the entire experience was smooth, transparent, and fair from start to finish. I drove nearly two hours to work with him because he gave me the best offer for my vehicle. That alone says a lot, but what really stood out was how he handled everything once I got there. No games, no last-minute deductions, no pressure. He easily could’ve knocked the price down over small things like a couple scratches or not having a second key fob — but he didn’t. He honored the offer and treated me with respect the entire time. If I hadn’t already purchased my next car, I would’ve absolutely bought through him and the dealership. I’ll definitely keep them in mind moving forward, and I wouldn’t hesitate to make that drive again just to work with Ceasar. Highly recommend if you want a straightforward, respectful experience — which is harder to find than it should be.”

“5-Star Customer Experience!!! The team over at DCH is absolutely amazing. I recently found a truck online that I was interested in and went down to check it out. I was greeted by Adriano upon arrival, he took the time to explain to me all the features of the truck. Very knowledgeable salesman on the product. After a nice test drive of the vehicle, I knew it was the one. Charlie in finance did an excellent job at structuring a deal that was right where I wanted to be payment wise. At the end Chris made the signing of all the papers very easy. From start to finish, I was very impressed with the professionalism as well as excellent communication from the entire team at DCH. 10/10 Highly recommended”