Volvo of Tampa

“Volvo of Tampa service department is one of the worst customer experience I have had in years. My Volvo was in for regular maintenance and low coolant. Service advisor Nicole Paragga’s customer service skills are extremely poor. Poor communication, blaming me for not wanting to wait for car to be washed after 6.5 hrs of wait time and stating it was fault for them not doing the service check is unacceptable. Car overheated on drive home. after $2500 repair this is unacceptable. Came in to pick up vehicle after 2nd repair to Volvo not being able to locate car, car keys, and paperwork again unacceptable. Waited another 1.5 for them to locate car and keys. A 20year Volvo owner has now ended with this unacceptable customer experience. If i could rate lower than 1 star I would.”

“Thomas was amazing! I had car issues during a work trip to Tampa. He helped get me in on the same day and home to my family. I am so thankful for his amazing service and help”

“Volvo Cars Tampa Service always goes the extra mile. Niccole is amazing and goes out of her way to not only secure a rental or loaner, but also advocate with Volvo Corporate for necessary warranty repairs. I cannot recommend them enough for any Volvo owner!”

“I recently brought my Volvo into the service department and both Chris and Niccole were extremely helpful and informative. Thank you for such a great experience.”

“I love my Volvo XC60! I bought it from another dealership and wished I’d come here instead. I brought my car in for routine maintenance and the service dept was great. Especially Chris Alvarez! He explained everything to me, kept me in the loop on updates and got me out of there when he said he would! The lobby has WiFi snd comfortable table and chairs to work from. Thanks Chris, because of you I’ll have my car serviced at your dealership only!”